Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9 out of 5
4.9
(9,709 Reviews)
Open Ratings Snapshot
Rating breakdown 9,709 reviews
5 Stars
8,562
4 Stars
1,004
3 Stars
90
2 Stars
23
1 Star
30
98%of customers recommend this product. 
(
8,732 out of 8,936
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5 out of 5
5
Great 1st start!
on January 26, 2026
Posted by: SeeChadRun
from Loveland, CO
Bought this a few weeks ago and just started it up for the first time (using propane). Everything started up smoothly and it seemed to run as expected. I haven't used to actually power anything yet, but I see no reason why this would be a problem. So far so good... I'm glad I bought this unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome!
on January 26, 2026
Posted by: KjonesNorthGa
from Ga
Great purchase! I would highly recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Quick set up, runs good.
on January 26, 2026
Posted by: DDDDAVE
from Abingdon, VA.
Just set this up today. Bought it because we were out of power and it was 17 outside. I had it up and runnining in less than 30 minutes, even with the cold (numb fingers). I am ready for when the power goes back on, and ready for the next time. No more sleeping with a ton of blankets and huddled around a small propane camping heater. This easily is handling my computer, micorwave, and 2 space heaters. Great for power outages when you really need the heat. This set up was fast, and it works great (at least the first hour of it)
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good
on January 26, 2026
Posted by: ryan9999
Working well during break-in so far, only used lightly.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator
on January 26, 2026
Posted by: Gll2
from Stl
It was easy to set up and love the remote start. It also has a large fuel tank!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome all around generator
on January 26, 2026
Posted by: TreyO240!
from Charlotte NC
I purchased this for an upcoming storm, this generator has all the bells and whistles. Runs our entire 2000 sq ft home with no problem.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Unboxing
on January 26, 2026
Posted by: OGbobbiej
from Stone Mountain GA
I purchased this generator on a black Friday sale 2025. I live on the west coast and was planning on returning to my home on the east coast January 2026. We were on the eve of an ice storm January 24, 2025, and I scrambled to get the generator in place. Everything was looking good until I started the unit. It fires up and immediately and after about 30 sec, it shuts off. Called support had a ticket opened however, was in the dark when the power went out. I purchased this brand based on the reviews pertaining to the reliability of this generator; I hope Westinghouse makes this right.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, January 30, 2026
Hi,

Thank you for your review. We're very sorry to hear about your experience. We understand how frustrating this situation must be for you and regret any inconvenience this has caused you. We appreciate you contacting our support team and opening a ticket, and we are committed to reviewing your case and working toward a resolution. Thank you for choosing Westinghouse, we value your trust and will do our best to make this right.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on January 26, 2026
Posted by: term2612
from Alabama
Happy with the purchase this has come in very handy to rely on our own power.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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