Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9
(9,695 Reviews)
Rating breakdown 9,695 reviews
5 Stars
8,549
4 Stars
1,003
3 Stars
90
2 Stars
23
1 Star
30
98%of customers recommend this product.
(
8,721 out of
8,925)
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5
Sturdy and Reliable
on December 15, 2023
Posted by: rich988ty6u
from Leander, TX
I bought this as a backup for the next texas freeze. Came with a hose and one quick release valve. i ordered another quick release and I'm good to go!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Delivered in a timely matter. Packed well.
on December 15, 2023
Posted by: West1
from Greenville SC
Have not started at up yet. Still have to get a propane tank.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice design
on December 15, 2023
Posted by: DavidC
I really like that it can run propane, natural gas, and gasoline
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great value and dependable
on December 14, 2023
Posted by: JH19
When power goes out we lose access to phone and internet. Life saving dependability.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Runs great on propane. Won’t start on natural gas
on December 13, 2023
Posted by: Mac.
from Oklahoma
Was happy with it. Started first try on propane. Connected to natural gas it won’t start. Waiting for customer service to respond to my inquiry.
Response from westinghouse.comBy eComm, December 14, 2023
Hi,
Thank you so much for taking the time to share your experience with your Westinghouse generator. We genuinely appreciate your feedback and are thrilled to hear that you were happy with its performance on propane. We're truly sorry to learn about the difficulty you've encountered when trying to connect it to natural gas, and we understand how frustrating that must be. Rest assured, we are actively working to address your concern and will do everything we can to assist you promptly. Don't hesitate to reach out to us at westinghousevip@wpowereq.com and we'd be happy to escalate your case for you!
Thank you,
Sydney, Westinghouse
Thank you so much for taking the time to share your experience with your Westinghouse generator. We genuinely appreciate your feedback and are thrilled to hear that you were happy with its performance on propane. We're truly sorry to learn about the difficulty you've encountered when trying to connect it to natural gas, and we understand how frustrating that must be. Rest assured, we are actively working to address your concern and will do everything we can to assist you promptly. Don't hesitate to reach out to us at westinghousevip@wpowereq.com and we'd be happy to escalate your case for you!
Thank you,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful Unit Runs the Whole House
on December 13, 2023
Posted by: DDUBB22
from SRV, CA
Our community has had 7 power-outages since October due to high winds and "so-called" fire warnings. It was beginning to be a real PAIN. After doing some research, I purchased Westinghouse's model # WGen11500TFc and I'm glad I did. The first weekend the power went out again and this time I was ready! The generator ran the whole house, all 4800 square feet! (with exception to the HVAC, which I turned off at the breaker). I highly recommend this stout, well made generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just purchased only test run so far.
on December 12, 2023
Posted by: scarab
from SE Mn
Appears well built have not a chance to run it under load yet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Tri-Fuel is great!
on December 11, 2023
Posted by: Big Mike from Texas
from Tyler, TX
I bought this generator for home backup and plan to pipe natural gas to it directly from our gas meter connection.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com