Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9 out of 5
4.9
(9,712 Reviews)
Open Ratings Snapshot
Rating breakdown 9,712 reviews
5 Stars
8,564
4 Stars
1,005
3 Stars
90
2 Stars
23
1 Star
30
98%of customers recommend this product. 
(
8,733 out of 8,937
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5 out of 5
5
Wonderful Machine
on July 9, 2024
Posted by: El Poder del Norte
from Houston
I bought this for hurricane season. It works perfectly. I can run my whole house with it with a 5 ton AC.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Westinghouse 10500 Tri fuel
on July 9, 2024
Posted by: BHTX
from Houston, Tx
Very pleased with product. Easy to follow instructions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
As Expected
on July 9, 2024
Posted by: GenBuyer2024
from Houston
The product has been running well for the first few days. Runs fine. Knocking a star since I expect a unit this size to have a power meter (the display only shows frequency and voltage). I have to install a separate power meter at my panel to know what my loads are. Also the specs online say the WGen11500 TFc has a THD of <5%, but the manual says it’s <23%.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Product
on July 9, 2024
Posted by: Me21
from Houston Texas
I bought this generator and I am totally satisfied.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Runs great!
on July 9, 2024
Posted by: Wethepeople
from Tallahassee Florida
I bought my generator a month ago for hurricane season to power my house. Easy setup, it only took a few minutes few steps and it was ready to start. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
SEEMS TO BUILT QUIT RUGGED
on July 9, 2024
Posted by: PAT130
from DALLAS, TEXAS
HAVEN'T USED IT YET BUT QUITE SURE IT WILL BE GREAT IN THE LONG RUN HAVEN'T HAD ANY POWER OUTAGES YET, BUT I AM READY NOW
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Lots of features but not enough to run my 5 ton a/
on July 8, 2024
Posted by: dchae59
from Houston, TX
Overall the unit has tons of features and the 3 fuel options is definitely a plus. The only thing is I thought it would be enough power to run a 5 ton a/c unit but it looks like I'm going to have to purchase a soft start kit for the a/c unit. Hopefully that remedies the problem. Otherwise seems to be a great unit so far. Maybe a little on the loud side but that's to be expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Westinghouse Wgen10500tfc
on July 8, 2024
Posted by: Junior1983
from Texas
Purchased to run on natural gas, out of the box did not run on natural gas but will run on propane, will be returning or exchanging.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 10, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
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