i bought this about a year ago and used it a couple times .there is a set screw in the filter that i had to take out.it worked fine.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, July 14, 2025
Hi,
Thank you for your review! We're glad to hear you're enjoying your Westinghouse surface cleaner so far and look forward to hearing your thoughts once you've had the chance to really put it to use. If any questions come up in the meantime, feel free to reach out to us at support@wpowereq.com or 1-855-944-3571, we're always happy to help!
Worked well until the o ring on the swivel blew out. No instructions anywhere on how to replace it. Found a Reddit thread saying you have to use a dental pick or screwdriver to pull it out and putting one back in is basically impossible. Also made of cheap thin plastic so has crack in it from regular use. I spent a longer time trying to fix it than I did using it. I’m throwing this thing into the firepit
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 14, 2025
Hi,
We are truly sorry to hear about the issue you had with your surface cleaner. That's definitely not the experience we want for our customers. Your feedback is important and we passed this along to our quality control manager to ensure this gets resolved. If you’re open to it, we’d appreciate the chance to help. Please reach out to us at westinghousevip@wpowereq.com with your details, we’d like to make this right.