Customer Reviews for Westinghouse - 6,600/5,300-Watt Gas Powered Portable Generator with Electric Start, 30A 120/240V Outlet - Blue
Customer Rating
4
As Expected
on December 11, 2023
Posted by: SJB6
from Ann Arbor, MI
Everything seems good and our electrician approved the choice for powering most of our house as we have gas heat and water heater. Getting the switch installed this week. Hoping to never use it. : )
Shipped quickly and nicely! Set up was fast and easy. Turned it on after setting up and she roared to life very easily! Nice and quit too compared to our old dinosaur that died recently!
I bought one 1/23 quick working went through a horrible time trying to get fixed. They keep from 7/10/23 till I continued to call until around 11/14/23. They finally decided to give me new one. The shop Westinghouse told me to take to said their generators are a piece of crap.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 11, 2023
Hello,
We are genuinely sorry to hear about the challenges you faced with your generator, and we apologize for the inconvenience caused. Your experience does not meet our standards, and we appreciate your patience in resolving the issue. We're committed to improving our products and service, and your feedback is invaluable in that process. Rest assured that we are addressing these concerns internally to prevent similar issues in the future. We hope your new generator meets your expectations, and if you have any further questions or concerns, please don't hesitate to contact us. We appreciate your understanding and the opportunity to make things right.
I bought this generator to power a travel trailer during a high country elk hunt. It worked extremely well and wasn’t phased by the varying weather conditions.