You best open up the box before buying this because mine came with a broken air filter housing and bent muffler grill cover. Also the container of oil got punctured and was all over the inside of the box. Price was ok, that’s why I bought it, but I didn’t expect so many problems. Warranty department promised me that they would ship out the replacement parts soon, but who knows when that is? I have 30 days to return it if not satisfied, so I’ll give it till then. I’ll update after I get parts and see if it starts
I would recommend this to a friend!
Response from westinghouse.comBy eComm, February 23, 2024
Hi John,
We're sorry to hear about the experience you encountered with your recent purchase. Thank you for taking the time to share your feedback with us. Please don't hesitate to contact us directly regarding your replacement parts at westinghousevip@wpowereq.com. Rest assured, we're committed to making this right for you.
I bough it during tax free season and haven’t opened it until I would needed it. Decided 2 years later to open it and find that it’s damaged from the alternator cover will see what they say
Response from westinghouse.comBy eComm, February 22, 2024
Hi,
We deeply regret any inconvenience you may be facing with your generator and sincerely appreciate you taking the time to share your feedback with us. It's important for us to address your concerns promptly and effectively. Please don't hesitate to reach out to us at westinghousevip@wpowereq.com and we'd be happy to assist you.
Luckily I haven’t had to use my new Westinghouse 6,600/5,300-Watt Portable Generator yet due to a power outage, but it worked great when I tested it. The electric start is an awesome feature. During my test, the generator ran all of my essential electrical appliances, including my furnace. It seems very durable and well made and the price was great! I only gave it 4 stars because I haven’t had a chance to run it in a power outage situation.