bought the WGen7500 due to a power outage. I got it all set up and it wouldn't generate any power . called the store couldn't get any help. called westinghouse they opened a claim.(no response yet) Friend came over had the same problem. The GFI's on the plugs needed to be reset. they are black on black you can't see them with the rubber flaps over them. maybe if the buttons had some red on them it would have been a little less stressful. The WGen-7500 works fine and no problems after the first one.
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Customer Care, August 30, 2023
Hello,
Thank you for taking the time to leave a review! We sincerely apologize for any inconvenience this may have caused you. Thank you for reaching out to our customer care team, we are happy to assist you. If you still have not heard back from them yet, please contact us at westinghousevip@wpowereq.com and we will gladly escalate your case for you!
Bought this a few days ago after 5 confirmed tornadoes went through Northeast Ohio. It was really good and worked brilliantly. For some reason it REALLY did not like me plugging in my UPS for my work desk and the GFCI would pop every time untill i just used a normal surge protector, which is why I remove a star. Beyond that I appreciate it keeping my food in the fridge and deep freezer safe! Saved so much more by using this generator. Also never ran out of gas, but longest runtime before I refilled it was about 7.5-8 hours.
Ranked generator up to make sure everything ran ok. No issues on the initial startup. All of the parts oil and startup materials were included. Seems like a pretty solid made product. Doesnt seem to be cheaply made. So far pretty satisfied with this product. Feels like a good investment being that im from Florida and we tend to loose power alot.