Product is brand new. Unboxed, put on wheels and feet. It comes with a quart of oil. Added oil, gasoline, charged up battery over night and it started with first push of Start Button. All outlets supplied power. Appears well built, solid frame around the entire machine.
I haven't had a chance to run it long term, but after installing the wiring with breaker and generator interlock kit, I connected it to the house and loaded it up. Worked great - no flickering of lights and the engine seemed to hold steady speed and cycles. The remote starter is cool, but be patient when you click it to stop the genset - it takes several seconds to shutdown. Also, be careful when you plug-in the 240V cord. Don't force it and make sure you push in firmly before twisting. The receptacle is new and a little tight.I would definitely recommend this genset. Good value for a 7.5 kW unit and my neighbor said it's quiet compared to other portables! I agree. Remember though, it is running at 3,600 RPM so don't expect too much.
Wow! After an arduous search for the right generator for us; we finally found the best fit. With the plethora of choices and scouring countless reviews, we found the WGen7500. A few of months earlier we had a competitor brand delivered. It took weeks to get it since there was such a massive back-order on the item. Upon opening, we noticed that there was a broken piece of metal in the box. A motor mount had completely broken off the motor housing. Thus we had to return it. Of course, now this product was back-ordered, again! Truthfully, we were not impressed with the quality of the materials or construction on a brand name one would have higher expectations. Very disappointed. Back to the search drawing board. :( Fast forward a few months and extensive further research, and we discovered the WGen7500. We had previously been unaware of Westinghouse manufacturing generators, so we checked reviews, watched the marketing video (well produced), loved the price, and placed our order. This generator is quality from the start! Excellent engineering, quality materials, super easy assembly of wheels, etc., and above average operational simplicity. Bottom line: Grateful the previously ordered product was defective so we could discover and own the WGen7500!! Cheers. :)