Product received in a timely manner, packaged well and everything needed was included as advertised. Fully charged starting battery included. Documentation and instructions are easy to follow. Setup was straightforward -- attach wheels, attach feet, add engine oil (included 1.1 quart bottle), add fuel, program fob if desired and start. System started up immediately using remote fob and operated perfectly. Ready for any power outages at our home.
Just bought ours and after certified electrician came to do circuit installation we tried it for one day. It's so easy to set up and put to work. We are very happy with the outcome and now we feel ready to face any power outage in the future.
I have not had the chance to use it yet. My review has more to do with the company, hence the 4 stars. When getting the unit ready for use the instructions were not exactly clear to my electrician so we called tech support to be told someone would call us back in 24 to 48 hours, Really! my electrician will not wait around for 24/48 hours. To add salt to the wound they never called me back. Next they included a card with my documents that said "rate our product and we will ship you a free generator cover. Wrong again, " sorry, that offers off the table". I just hope when i need to use the generator it preforms better than the company does.
I already have a review written on the site I bought this, but I figured I'd write a shorter version here as well. I am one of the lucky ones that received my generator intact and undamaged!
The generator starts easily on the first push of the button on the unit, or the button on the remote every time. The generator runs very smooth, and does an excellent job of outputting power. The generator does run loud, 90+ DB right next to the unit, and 72 DB at 50' away in direct line of sight.
The generator does weigh 197 pounds dry, and over 200 pounds when filled with oil and gas. While it is technically considered a portable generator, (because it has wheels and handle) the weight of it makes you not want to move it around too much, so I keep mine stationary after its first move to its permanent location.
This generator can output 31-AMPS continuous at 240V, and up to 39-AMPS peak at 240V. Additionally, it performs at a total wattage of 7500-WATTS continuous, and 9500-WATTS peak. If you need a generator that can power half of your home, this unit can do it! It comes with 2-duplex 120V outlets, and 1-L14-30 120/240 outlet.
Push button electric start, remote electric start, and automatic electric servo choke system, are some of the awesome luxury features you get with this generator. With a 420CC engine, this machine doesn't miss a beat. Nice automotive style muffler design, keeps exhaust sound at bay, but you will here considerable engine noise.
To sum it up, this is an awesome generator, I love it, and I highly recommend it 5 out of 5 stars!