Customer Reviews for Westinghouse - 9,500/7,500-Watt Gas Powered Portable Generator with Remote Electric Start, 30A 120/240V Outlet - Blue
Customer Rating
4
Great Features
on September 3, 2022
Posted by: Rono
from Virginia Beach Va
The unit is as advertised: all controls are easy to access. Extras like: top mounted fuel gauge and wide mouth oil neck makes operation easy. Only reason it was not 5 Stars, the unit did not come with a KeyFob for remote operation. This is synched with the electronic start button. Awaiting news from company on a delivery date.
My large home generator needed extensive repairs and this generator is superb with generating enough power to operate my well pump and all other 240V needs!
I bought this during a power outage. It worked really well to power my appliances and keep food for spoiling. The battery with quick connects (to keep unplugged when not in use to preserve battery. It also comes with a battery charger for when not in use to keep battery charged) and easy assembly of the unit are nice features. Came with oil, a funnel and tools to assemble.
I bought this generator about 14 months ago and did not start using it until about a month ago. After about 20-25 hours of use it stopped running and would not start again .Fuel is clean and oil is fine.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Custoemr Care, September 7, 2022
We are sorry to hear about the problem with your generator. Having purchased the unit 14 months ago, you are still covered under a parts warranty. Please find a small engine service provider that can assist in diagnosing the problem, and we can supply any needed parts.
Response from westinghouse.comBy Custoemr Care, September 1, 2022
Please contact support at Westinghouse to diagnose and fix the issue you are having. Your unit is covered by a warranty. The number is in your manual or on our website Westinghouse Outdoor Power