Bought this during ice storm because I didn’t like being worried about power outages. It was easy to understand and adding the wheels. It started up immediately and ran well. I haven’t had the opportunity to actually use it (and hope I don’t anytime soon), but I’m relieved to know I have it and I’m ready if necessary.
I just bought this generator in January 2025. The generator was very easy to assemble and instruction manual was easy to follow. The " Quick Start Guide was excellent ". The generator started very easy the first time and the noise level was much better than expected.
I had to pull-start the generator. I let it run for a while, and then it started with the electric start. I let it stand for a day and went to start it, but the battery would not start the engine. I was very disappointed. It is a bit quieter than the one I replaced and it doesn't seem to overload.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 24, 2025
Hi,
Thank you for your feedback. We're glad to hear the generator is quieter and handles loads well, but we’re sorry to learn about the battery issue. This isn’t the experience we want for our customers. Please contact us at support@wpowereq.com or call 1-855-944-3571, and our team will assist you in troubleshooting or replacing the battery if needed.
This generator is easy to start, smooth to idle, and quiet. It is my first generator, and we purchased it because of the recent high winds in California, which left some people without power. Having this generator saved us from throwing out food in two refrigerators and with the price of food it is worth having this generator.