I bought one 1/23 quick working went through a horrible time trying to get fixed. They keep from 7/10/23 till I continued to call until around 11/14/23. They finally decided to give me new one. The shop Westinghouse told me to take to said their generators are a piece of crap.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 11, 2023
Hello,
We are genuinely sorry to hear about the challenges you faced with your generator, and we apologize for the inconvenience caused. Your experience does not meet our standards, and we appreciate your patience in resolving the issue. We're committed to improving our products and service, and your feedback is invaluable in that process. Rest assured that we are addressing these concerns internally to prevent similar issues in the future. We hope your new generator meets your expectations, and if you have any further questions or concerns, please don't hesitate to contact us. We appreciate your understanding and the opportunity to make things right.
I bought this generator to power a travel trailer during a high country elk hunt. It worked extremely well and wasn’t phased by the varying weather conditions.
Compact size and easy to move. The two feet bracket holes did not align with the pre-installed nuts but could be installed by compressing the brackets with a clamp.
Bought this generator to help out in case we lose power again in the winter. So far it seems to run well. Haven't hooked it up to the house or ran necessary items yet, so I can't give a full 5 stars yet. But so far I have no reason to think it will give me any trouble!
I’m so happy I bought this generator while they were still in-stock. Ohio winters are always good for at least one power outage. This is a solid product with great features.