This was purchased as a back up power source for our off grid home in Mexico.it not only looks great, its also èasy to start which is very important for my mom and I. We are both senior citizens so simple instructions are very important to us' both.it has plenty of power to run our entire household if necessary.
Have only had a few days and have not had to use it yet
I would recommend this to a friend!
Response from westinghouse.comBy eComm, October 31, 2024
Hi,
Thank you for sharing your first impressions! We’re excited to hear more once you’ve had a chance to fully experience your WGen5300cv. If there’s anything we can do to assist, please reach out to us at 1-855-944-3571 or support@wpowereq.com.
Built solid, fired right up, Love the dual fuel. Powers everything in my house I need it to. It will also come through in a pinch at a job site as it is mobile, not to heavy and quieter than expected.
I bought this a month ago. Tried to use it a month later but wouldnt start. Contacted customer service and the are sending a replacement part.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 28, 2024
Hi,
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. We are happy to hear that our customer support team is able to assist you with getting your generator back up and running. Please don't hesitate to reach out to us if you have any other questions. We're happy to help!
My daughter bought this for us as a gift. We have not had a chance to use it yet but in checking it out it appears to be pretty easy to use and should meet our needs if we lose power