My generator arrived in perfect condition. I added oil and gas. I didn't read close enough the first time and missed that I had to connect the battery connection wires. Once that was done it started right up. I ran it for the recommended hour to "break-in" the engine. So far so good. I am very pleased with the construction, overall look, and design. The plastic funnel for filling the oil was a nice touch as well as supplying all the tools needed for assembly.
This generator has been excellent. The electric start feature is easy to use and effective every time. I would recommend this product to anyone. We use it camping off grid.