I just bought this last week, so have not used it in a power outage. I wanted an electric start, my other generator was a manual, getting older. I run it for the one hour break in. Seems to work fine.
Appears to be well built with excellent features. It started immediately after adding oil. I have run it for only 10 hours and I am well pleased. I would like to have a remote start feature . Also would like rear mounts and rear wheels. I could then remove wheels which would reduce the foot print for using in a fixed location.
After the hurricanes that have come through this past year, this product has become an essential item for our home and travel. If we have a need for another one my family will definitely be buying it from you guys.