Customer Reviews for Westinghouse - 6,600/5,300-Watt Gas Powered Portable Generator with Recoil Start, 30A 120/240V Outlet - Blue
Customer Rating
5
Great to be prepared
on October 18, 2022
Posted by: Bmars
from Winter Garden, FL
Purchased the WGen5300sc in preparation for the Florida storms and hurricanes. Compared numerous brands/models beforehand and we are happy with our selection so far. Unit has great features for our loss-of-power needs, is easy to setup/start, and runs nicely. Hoping we won’t have to use it much but if we do, it’s good to have the assurance of being ready!
My WGen5300SC has surpassed all of my expectations!! It runs over 14 hours on a single tank of fuel, super easy electric start and it's so much quieter than my generac and others I have owned. Super powerful and the digital readout to show what load you have on the unit is a huge plus!!!
I bought this generator WGen5300cv 9/4/22 preparing for hurricane season not thinking I would use it, well I was wrong we got hit with Hurricane Ian Cat-4 150mph winds and storm surge, the day after the storm we fueled up gave it the first crank and the assembly that recoils the rope broke. Just one use and it was inoperable, we called Westinghouse they took my information only to be told that someone would call, after this massive devastation we needed our generator to work and no one at Westinghouse CSR cared, called again only to be told someone would call. Crappy product, crappy service, I will never buy another Westinghouse Generator. I do want the company to honor their warranty, either replace or repair my unit.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 4, 2022
We are sorry to hear about the problem you have encountered. Please get in touch with us at WestinghouseVIP@wpowereq.com with contact information, and we can have a tech contact you to help resolve the problem.
I bought this to replace a much older Troybilt generator. I live in Florida so need a power source because of hurricanes. Set-up was easy, electric start is great!
Purchased right after hurricane Ian. Easy to setup and operate. Powers all the essential needs for the house. Convenient 240v twist lock outlet to hook up to breaker panel. Runs fairly quiet and economical. Would definitely recommend to anyone needing an emergency generator.