found a loose 14 mm nut inside the pull crankcase nobody knew anything everyone just hung up
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, August 23, 2023
Hello, thank you for your purchase and for your feedback, we are deeply sorry to hear that you had such a poor experience with us! We appreciate you reaching out to us to and thank you for letting us know about your experience. I have passed your information and feedback along to our head of our customer care team to ensure that it does not happen again! Thank you, Zach - Westinghouse
Just purchased product a week ago very impressive love the remote start, generator has easy pull start with lots of running watts available for your home.