I just bought this unit. It runs great except I have to tighten half of the screws on it and it did not come with oil which it should have according to the sending description. It also came with a plug-in charger but it's useless since this is not an electric start this is a recoil start. And when I called about the oil they want me to send a picture of the oil system. Makes no sense you didn't include oil send the oil
This machine runs to rough after starting, called Westinghouse twice with no help.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 21, 2025
Hi,
Thank you for taking the time to share your feedback, and we're very sorry to hear about the trouble you've experienced. Your generator should run smoothly after startup, and we apologize that your recent support calls didn’t resolve the issue. We'd really like the opportunity to make this right. Please reach out to us at westinghousevip@wpowereq.com with your case details, so we can take a closer look and provide the assistance you need. Our team is committed to getting your unit running properly. We appreciate your patience and the chance to improve your experience.
Haven’t had any issues with this generator I had bought a champion previously three times and they all failed on me within six months. So hopefully this one will last for a while.
Easy to set up and get going. Runs great, super glad I bought it for the upcoming winter. This unit was recommend by several of my friends and they where right
Took generator out of box.I set it up per directions and the Recoil won’t pull.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 21, 2025
Hi,
Thank you for your feedback, and we’re sorry to hear you’re having trouble starting your generator. Please contact us at support@wpowereq.com or 1-855-944-3571 with your unit details, and our team will guide you through troubleshooting or provide the necessary support to get it working properly. We appreciate the opportunity to assist you.