I just bought this unit. It runs great except I have to tighten half of the screws on it and it did not come with oil which it should have according to the sending description. It also came with a plug-in charger but it's useless since this is not an electric start this is a recoil start. And when I called about the oil they want me to send a picture of the oil system. Makes no sense you didn't include oil send the oil
This machine runs to rough after starting, called Westinghouse twice with no help.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 21, 2025
Hi,
Thank you for taking the time to share your feedback, and we're very sorry to hear about the trouble you've experienced. Your generator should run smoothly after startup, and we apologize that your recent support calls didn’t resolve the issue. We'd really like the opportunity to make this right. Please reach out to us at westinghousevip@wpowereq.com with your case details, so we can take a closer look and provide the assistance you need. Our team is committed to getting your unit running properly. We appreciate your patience and the chance to improve your experience.