Customer Reviews for Westinghouse - 5,000-Watt Gas Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
Great features
on February 26, 2024
Posted by: Robbiekadobbie
from NorCal
Bought this because our old conventional generator was too loud and annoying during an extended power outage at our home. This unit is very quiet and should be safer to use with our electronic devices. We won't have to refuel as often with the larger tank and easier for my wife to use with the electric starter.
I bought my 4500 inverter last November. Pretty happy with it so far. I wish I would have bought the inverter that would accept gas or gas. My sourness towards Westinghouse is the cover they give you if you fill in a feedback request. Which I did. And, if you did fill this out they would give you a cover for your generator for FREE! The problem is, it doesn’t fit over your generator. They say it’s “ snug”! It doesn’t fit! They will send you a link of where to buy one that does fit…. How funny is that? Not a big deal for me! I just hate the false promises.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 26, 2024
Hi,
Thank you for sharing your feedback regarding your recent purchase. We're glad to hear that you're generally satisfied with its performance. We apologize for any inconvenience caused by the misunderstanding regarding the generator cover. It's disappointing to learn that the cover provided did not fit as expected. We understand your frustration with the situation and apologize for any inconvenience caused by this discrepancy. Our intention is always to provide products and services that meet or exceed our customers' expectations. If there's anything else we can assist you with or if you have further feedback to share, please don't hesitate to reach out to us at westinghousevip@wpowereq.com. Your satisfaction is important to us, and we're committed to ensuring that your experience with our products and services is positive.
My wife and I live in mariposa California the last storm dropped a big oak tree across our driveway. Pulling down the powerline. PG&E could not get here for two days, so we pluged in our generator, which promptly quit on us! I immediately got online and went through numerous reviews and decided on a Westinghouse inverter generator. My wife and I are extremely happy we did because this thing works amazing. Started on the first pole and runs nice and quiet, unlike our old conventional generator it also supplies, the perfect amount of power that we need. We’ve used it three times so far and are extremely happy with it!