Customer Reviews for Westinghouse - 5,000-Watt Gas Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
It started with first pull right out of the box
on November 27, 2018
Posted by: H.W.
from Kenansville, NC
I purchased the iGen 2500 camo for back up power for my home and portable power for my electrical business. I am very satisfied with my generator. It started with the first pull right out of the box and ran lights, receptacles, and refrigerator and only loaded the generator to a little less than half capacity. Very quite and cool looking little generator.
Shipped quickly; easy setup to start out of the box - add oil and gas, choke and pull. Started right up! As quiet as advertised. Decided to go with the 2500 for all power needed for ice house, cabin cruiser boat and house back up. Sold two - now i have one light weight powerful unit that can go up to 10 hrs on 1 gallon of gas!
I removed from box. It was in good condition. It does work but I haven't needed to use for an extended period so I'm giving a middle of the line rating.
I am a 79-year-old widow who lives alone. The power goes off often in our area. I really needed this generator and I know I am going to be happy with it. I am petite, but I have no problems rolling it around. It is easy to start , and it is going to be easy for me to do routine maintenance. The hardest part was lifting the generator high enough so I could read the serial number ( on the bottom) that is required to do this review. LOL.
Great value for the money, needs a few quality improvements
on November 25, 2018
Posted by: Raymond
from Austin, TX
When the unit arrived I was quite disappointed with the factory packaging. The side was scuffed, which is not that big of a deal in the long run. However, the oil plug was not screwed in, rather set in, to its port. This meant that lifting it from the box with a slight tilt resulted in oil on my driveway. Not something you expect from new in box product. I called support to complain but got an answering service that was totally incapable of aid. Despite this initial set of bad experiences, I progressed further. Let's start with the bad. The oil plug and oil change process is horrible. It is very difficult to align the threads on the plug to the port. Oil cannot be drained with removal of a plug. The unit must be tilted with the funnel stuck in the oil fill port. The case surrounding the engine provides limited access and makes a clean change impossible. Stuff some shop towels all around the bottom to make this go as smoothly as possible and then clean up the mess afterward. Always expect some oil on the ground for the time following a change as it seeps from the various cavities of the case. Other gripes are the protective covers for the circuit breakers screw on and will ride off with vibration. Found one in the bed of the truck and thankfully knew where it came from. Need to regularly tighten them. Finally, the tank level gauge is hit and miss. I've seen the unit run for hours on 0.0 L of fuel. No, it does not read gallons. The side cover removal includes a top center screw that is machine screw to plastic. It is very difficult to remove or replace due to improper choice of screw. Mine is now marred and I no longer completely set this screw. These should all be hex screws like the lower left corner to avoid such marring. Now for the good. In general, this is the best bang for the buck I could find. The power is awesome. No, you cannot run 2 15K ACs at the same time, but you can run 1 AC and just about everything else. The noise level is great, and you will basi
Received my generator 2 months after purchase due to the hurricane in Puerto Rico. Everywhere was sold out and back ordered. This generator is pretty quiet when in low energy mode but can be fairly noisy when at full capacity. That's typical of any generator though. It easily runs my AC unit which is why I got the 4500 model. When the AC is not in use this generator handles all my needs with plenty of power to spare. I performed all the startup maintenance and the generator started easily enough. I have since had some minor issues but nothing a competent home mechanic can't figure out. The handle can be awkward to get to on the bottom of the generator. The auto start and remote start features are excellent. As long as the auto choke is working correctly it starts up immediately. This generator is a great value and I would recommend it to anyone who needs reliable portable power.