I just purchased this Generator and opened the box. I filled with oil and gas and read all the instructions. The first time starting the generator, I noticed fuel leaking from the bottom. I opened the side panel and noticed fuel leaking from the carburetor fuel bowl. I checked the bolt and it was tight. I took the bold holding the fuel bowl off and saw that the gasket was pinched and not inserted correctly. I flattened out the gasket and put the fuel bowl back on. I started the generator and let it run for 5 minutes with no leaks. I'm glad I was not out in the field using it for the first time when this happened. So far the Generator is quieter than I expected and runs smoothly. I will have a better opinion after running the unit for a while.
Response from westinghouse.comBy Westinghouse, April 26, 2021
Hi,
We are sorry to hear about this. We are glad you were able to get your iGen4500 up and running on your own! Rest assured, our customer care team is always ready to assist you, please reach out to us directly at customercare@wpowereq.com if you have any other questions or concerns.
It took less than 20 minutes from opening the box to running my RV on the 30amp plug. It is so much quieter than the older (smaller) unit I replaced, and the larger fuel tank keeps my AC running all night long.
Choose the igen4500 based on countless reviews, numerous hours of research and positive customer service posts. I would also like to mention that it's best in class for running / starting watts and jam packed with features.