I ordered this generator to power up my RV when I'm Boon-docking, it works like a charm, powering my microwave, air-conditioner and functioning as if I were connected to shore-line. I cannot believe how quiet this unit is, very quiet! The Control Panel is easy read, easy access. This generator is a powerhouse little package and easy to move using the retractable handle. I love the remote star feature, no need to step outside in the morning to start it up, just click the remote. It seems as though all the things that a camper would like or need was considered when designing and engineering this unit. I would also mention that a simple thing like a funnel to fill the unit with motor oil has been provided and it is threaded on the end that goes into the oil fill, ensuring a clean, neat installation. Little things like this along with the performance of this generator make this unit a number one choice in it's field.
Out of the box, the generator would not start. I rechecked all startup instructions but no start. I removed the side panel and manually set the carburetor choke. The unit started. I shouldn't have to do this on a brand new Westinghouse product.
There are 2 YouTube videos that explain the very problem I experienced. They are titled "Westinghouse iGen4500 Inverter Generator (Buyer Beware)", dated August 14, 2020, and "Westinghouse Gen 4500 Inverter Generator Repair", dated August 17, 2020. Westinghouse needs to watch these videos. If there are YouTube videos highlighting this issue, and I experienced it too, there must be many, many more units like it.
The videos clearly show an quality control issue. The 5 pin male electrical plug that controls the carburetor choke does not lock into the female receiver at the control unit. There is no positive locking connection made during assembly. The connection came loose. Westinghouse can do better than this, or you can concede that the others will be better.
My initial impressions and startup of this unit has left a bad taste in my mouth. But the issue is fixed (by me) and I’m willing to allow the generator time to prove itself. I am hoping for the best for my investment.
Another issue. The 4500 rated peak watts has a hard time starting my 13,500 BTU AC compressor on my RV trailer. I would think that a 4500 watt peak rating would easily start this unit. Something to work on.