I recently bought this generator after reviewing multiple other ones and this is my favourite one it has tan with no issues the remote fob worked right out of box unlike others where you have to take it apart to plug in a box and wires. I have used westing house products on a daily basis as a electrician and I was happy to find they produced a generator that fits my camping needs. This generator is quieter then other manufacturers in the same wattage rating
Out of the box, I've had nothing but issues. Push button start won't work. Remote start won't work. The manual start works 50/50. I tried to fix the choke and manual start worked once and then got stuck again. Tried charging the battery overnight hoping that would fix it. Nothing. Even pulled off all the covers to look for a commonly disconnected cable and that was hooked up just fine. Will try replacing the spark plug and if that doesn't work, it gets shipped back.
This has been a nightmare. Was supposed to use for a camping trip in the next few days.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, May 20, 2021
Hi,
We are so sorry to hear that you may be having difficulties with your iGen4500! We urge you to please call our customer support line at 1-855-944-3571 where they will be able to assist you further and get to the bottom of this!