I BOUGHT THIS PRODUCT A WEEK AGO, SO FAR EVERYTHING SEEMS TO BE WORKING AS EXPECTED. I PURSCHASED THE SAME PRODUCT TWO YEARS AGO AND IT RECENTLY STOPPED WORKING, WILL GIVE IT ANOTHER TRY.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, September 17, 2024
Hello,
Thank you for letting us know about this. We’re glad to hear that your new product is working as expected so far. We are genuinely sorry to hear about the issue you experienced with your previous purchase. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. If there's anything else we can do to assist or if you have any more details to share, please contact us at 1-855-944-3571 or support@wpowereq.com.
The generator works as expected. It is so quiet!! Bought it for hurricane season and to run our RV when off the grid camping. I think it will serve us well.
Ran for 20 minutes, died, and wouldn't start again
on September 15, 2024
Posted by: 2424
from Idaho
Like the review title says, ran it for 20 minutes first trip out camping. It stopped running unexpectedly and could not get it to start again after many attempts. Pretty disappointed. I guess we will see how they take care of us as far as warranty is concerned.
Response from westinghouse.comBy eComm, September 16, 2024
Hi,
We sincerely apologize for the inconvenience this has caused. Thank you for bringing it to our attention. We’ve forwarded the issue to our quality control manager to ensure it's promptly addressed. Please reach out to us at westinghousevip@wpowereq.com with your case details, and we’ll escalate the matter for a quick resolution.