Customer Reviews for Westinghouse - 5,000-Watt Gas Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
Igen5000
on September 10, 2024
Posted by: Jerrythewolf
from Hancock, MD
Bought this genny to run my camper. It was a vacation saver. Thru several days of over 95 degrees, the genny performed flawlessly keeping our camper cool for when we needed a break from the heat without guzzling jug after jug of gas. Though not as quiet as a 2000 watt genny, it did not cause any disturbance. Great product.
Got my iGen5000 a month ago and I've put 15 hours on it so far. Works just as advertised, and I love the key fob start/stop. Only problem is the fuel gauge consistently reads about 40% the actual amount of fuel. Other gauges in the data readout that use the fuel gauge also affected.
Not a quiet generator but it's not too loud, starts and runs great with the remote, push button and pull start. Will work great for keeping power at the house when the power goes out.
Additional review- Generator is great, runs my fifth wheel without any problem. Love the remote start. Only complaint is that is louder than advertised. They advertise 52db but is closer to 70db when running. That is when it is running on the auto and low power draw. A little louder when the engine rpm’s come up with increased load. Still haven't received my free generator cover though. Generator is still 4 stars but down to 3 stars because of 2 reasons- no cover received and the offer is for a frame generator cover, not the cover for this generator. Seems to me if you are going offer a free product because you purchased something, you would get the appropriate product for what you purchased!!
I would recommend this to a friend!
Response from westinghouse.comBy eComm, September 16, 2024
Hi,
Thank you for your purchase and for taking the time to leave a review. We're happy to hear that you're enjoying your generator. However, we're sorry to learn about the issue with the cover. We appreciate you bringing this to our attention, and we’ve forwarded your concern to our customer support manager to ensure a quick resolution. Please contact us at westinghousevip@wpowereq.com, and we’ll make sure to address this promptly.