Customer Reviews for Westinghouse - 5,000-Watt Gas Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
4
Very nice generator
on November 8, 2023
Posted by: The Wisenheimer
from White Hall, MD
I bought this Gen to power my travel trailer when we can't connect to shore power. We love the convenience of the remote start feature. In the morning, we just hit the button and we have power for the microwave and the coffee maker. We max out the power output on the warm days with the a/c, w/h, 120v fridge, and microwave, (and of course the tv) running at the same time. It handles the load just fine. It lowers rpm's nicely as the load changes which is nice as the loudness diminishes as the load decreases. Still trying to figure out how to change the oil with ease and no mess. With the outer covering, it's hard to replace the oil without a mess. That aside, would recommend to anyone needing this much power to be off grid.
purchased this unit back in April of this year and its been a headache to keep unit on. i tried using it for the second time this past weekend and its still doing the same thing. I Filed a claim and sent video. I hope they can correct issues or replace unit. I will update review at later time.
Response from westinghouse.comBy eComm, November 9, 2023
Hi,
Thank you for your purchase and for taking the time to let us know. We sincerely apologize that your experience with your generator may not have met your expectations. We look forward to your updated feedback once our customer care team gets your unit back up and running!
I purchased the generator and only used it twice, the third time the generator acts like it will turn on but it does not. Thr overloaded light turns on. The generator does have gas but does not turn on.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 9, 2023
Hello,
Thank you for your purchase! We're sorry to hear about the issue you are facing with your generator. We understand the frustration and inconvenience this may have caused. Please reach out to our service team at support@wpowereq.com or 1-855-944-3571 at your earliest convenience, as they would be happy to assist you with getting your unit back up and running. We appreciate your patience and value your feedback.
Generator is well built and appears to be sturdy enough for intended RV use. Directions for use are simple and should allow for easy operation. Looking forward to using it on trips where normal RV hook-ups are not available. It appears it will be able to power all of our necessary devices without any strain on it or us.