I bought the iGen 4500 for camping and for the ocassional power outage. I live in the high desert region along the San Gabriel Mt range in California, so, I purchased the high altitude kit for 3000-6000 ft. Westinghouse has an excellent tutorial video that leads you through the process step-by-step to swap out the carburetor jet. FYI, I labeled sandwich bags with each step, which helped in not mixing up hardware and reassembling the panels.
We finally got to use the iGen 4500 on a camping trip last week, and I can't be more pleased with its performance and at how quiet it is. It started right up, but I especially love the remote control. A friend in our group was so impressed with it that he said he's looking for a smaller, easier to move generator and decided to purchase the dual fuel model.
Unboxed this morning (12/21/23) electric start not working
I would recommend this to a friend!
Response from westinghouse.comBy eComm, December 26, 2023
Hello,
We are deeply sorry to hear about this. Thank you for taking the time to let us know. We have sent this to our quality control team to have them look into this to get it resolved for future customers. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 and we would be happy to assist you.