I purchased this unit about a week ago and I was not able to get it to start with the pull start and there is nothing in the instructions to let you know that you must connect the onboard battery to the unit before use so I was no5 able to charge the battery before I needed to use the generator. Once I was able to get it start it performed as expected. I would have given a 5 if the instructions were clearer.
I love this generator. It is very quiet even when running at full rpm. The eco mode option drops it to a low idle and increases rpms automatically depending on the power requirements. The digital display is great showing fuel level, voltage output, watt usage, run time, etc... the remote start function is awesome for this times when you first wake up and want to start it up to get the coffee pot going or if it's raining outside. It's very easy to move around as well. It's light enough for one person to pick up for loading and it has an extendable handle and wheels that make moving it around simple. It might not be as quiet as a Honda but at about $3000 less, it's amazing!
I love this generator. I especially like the ability to run it off propane. It starts quickly and handles all loads in our travel trailer, including 13,500 BTU A/C and the microwave. It is relatively low in noise, and the build quality is good. I am very happy with my purchase.