I bought mine today and wont work. Also Academy wont do anything to help me.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 29, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
I am only giving 4 stars now because i just purchased the generator. I purchased it to power my travel trailer. I set it up and ran it for 5 hrs. connected to a pop-up camper varying the loads to break in. I will see how well it holds up and give an update.
I bought this one month ago and it is very hard to start
Response from westinghouse.comBy eComm, June 11, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Just purchased this generator today & my family & I love it so far! Was pretty easy to set up & definitely works efficiently. It isn't as quiet as we thought it'd be & the funnel was missing but besides that, it's a great product. Works as advertised!