Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter EFI Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,182 Reviews)
Rating breakdown 8,182 reviews
5 Stars
6,517
4 Stars
1,429
3 Stars
132
2 Stars
45
1 Star
59
98%of customers recommend this product.
(
7,599 out of
7,789)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter EFI Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
Peace of mind
on July 13, 2022
Posted by: Jen G.
from DFW Texas
I bought this generator because we were out of power for 4 days in 2020 in freezing weather and I never want to do that again. The instructions and set up for this machine were super easy to understand and very user friendly even for someone who has never used a generator before. The design is amazing and very user friendly as well. I love that it is dual fuel and can use gasoline or propane. It will easily power the start up for my gas furnace and other necessary electronics in my house if we are ever without power for several days again. The price is very reasonable and well worth the peace of mind this machine provides.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great for camper
on July 12, 2022
Posted by: Camp22
from Ohio
It does great powering our camper and should work great for power outage backup for the house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Impressive Power
on July 9, 2022
Posted by: Dread
from Miami
My purchase of the Westinghouse igen 4500DFc on July 4, 2022 was a good decision. Something, aside from the fact Westinghouse invented and perfected ac electricity generation, felt right when i viewed this model. The brand adds authenticity to this timeless masterpiece of consumer level portable generators.
The panel with the green lights and the "data center" had me intrigued. Could it possibly function as advertised? Yes, it does.
All the features i studied, zoomed in at, compared, were seemingly pie-in-the-sky offerings until i got the generator and see that they do all function excellently.
I won't ALL CAPS or bold my customer review words to add emphasis but believe me this igen 4500dfc rocks!
My first- out of the box- run lasted over 24 hours in "eco-mode" with a varying load @ .5 - 1 Kw. The unboxing itself was a nice experience with only a single issue of an underside mount nut which appears to have turned loose and wss at the bottom of the Styrofoam packaging. A good twist to all 4 -1/2" SAE mount nuts and it was good to go.
Set up went smoothly.
The sound is very quiet.
The exhaust surprisingly hot. But low to the ground. And the igen 4500 has a CO2 sensor and shut-off capability which is another benefit to a fully loaded package. I mean i cannot think of another feature i could want. Except for maybe temperature or some fancy of my obsessive compulsion need to have information and instrumentation to measure critical data. This genny does most of it already.
It tells run time left to no fuel, and accurately adjusts for load variation.
It displays Kw output power.
It has 2 fuel level indicators and i still cant fogure out how Westinghouse engineers designed the fuel level sensor or float. There is no indication in the "exploded views" in the accompanying user manual.
The User Manual is even impressive. It exudes a level of concern for the users in terms of explaining every detail, every procedure (even for preparing the enclosed key fob to 'pair' with your igen). The manual is thick and contains a seemingly comprehensive parts list with their schematic and mechanical drawings. Step by step set up guides you to start up. You will need to be slightly dexterous with at least basic level of mechanical skill to get the oil in and to hook up and correctly install the battery for electric start. I hope i got mine right, its tricky and could use a redesign. On my setup battery install and oil fill took about equal time, too much time in my opinion at roughly 10-15 mins each task. And i made the mistake of overfilling the oil strait out due to the accompanying screw in funnel that you get which is good but... you'll see for yourself. Oil cleanup inside the generators frame can be tricky too so clean up for my tiny overflow took 2 sheets of paper towel and my cell phone on flashlight to see inside the "oil door" to wipe around all the extrusions and surfaces in there below and around the oil dipstick area. The oil door looks good with a layer of soundproofing material, foam egg carton, attached by adhesive. Lets see if this has longevity but now, i am nitpicking really.
The oil door could be a bit larger for my liking, it is a lot of work to do in there for larger sized hands to be asked of, a lot of twisting and turning followed by wiping up in all over. I sensed to use care and caution so that i would not wind up getting rubs from the hatch edges of the oil door as the edge is plastic and formed to fit an edge rather than say a rolled extrusion softened for the more tender folk suck as myself. Otherwise be prepared to spend 30-40 mins setting up. Put of the box look is great with an accompanying smaller cardboard box containing a jug of oil (.6L), a battery tender charger plug and wire, a tool kit, a funnel, and maybe the user manual were in there too. The key fob comes hooked onto the manual pull start cord and the fob feels good in my hand made of a durable metal with a tiny carbuncle clip. On and off are the only two buttons on the fob.
So in conclusion i say its probably the best generator out there today. I say i am impressed and i hope to remain impressed. They really have (whoever "they' are) convinced me that they care about producing a very good quality product and that with all their engineering they sincerely with for us to enjoy long lasting lifespan and happy healthy electrical generation for years to come.
The panel with the green lights and the "data center" had me intrigued. Could it possibly function as advertised? Yes, it does.
All the features i studied, zoomed in at, compared, were seemingly pie-in-the-sky offerings until i got the generator and see that they do all function excellently.
I won't ALL CAPS or bold my customer review words to add emphasis but believe me this igen 4500dfc rocks!
My first- out of the box- run lasted over 24 hours in "eco-mode" with a varying load @ .5 - 1 Kw. The unboxing itself was a nice experience with only a single issue of an underside mount nut which appears to have turned loose and wss at the bottom of the Styrofoam packaging. A good twist to all 4 -1/2" SAE mount nuts and it was good to go.
Set up went smoothly.
The sound is very quiet.
The exhaust surprisingly hot. But low to the ground. And the igen 4500 has a CO2 sensor and shut-off capability which is another benefit to a fully loaded package. I mean i cannot think of another feature i could want. Except for maybe temperature or some fancy of my obsessive compulsion need to have information and instrumentation to measure critical data. This genny does most of it already.
It tells run time left to no fuel, and accurately adjusts for load variation.
It displays Kw output power.
It has 2 fuel level indicators and i still cant fogure out how Westinghouse engineers designed the fuel level sensor or float. There is no indication in the "exploded views" in the accompanying user manual.
The User Manual is even impressive. It exudes a level of concern for the users in terms of explaining every detail, every procedure (even for preparing the enclosed key fob to 'pair' with your igen). The manual is thick and contains a seemingly comprehensive parts list with their schematic and mechanical drawings. Step by step set up guides you to start up. You will need to be slightly dexterous with at least basic level of mechanical skill to get the oil in and to hook up and correctly install the battery for electric start. I hope i got mine right, its tricky and could use a redesign. On my setup battery install and oil fill took about equal time, too much time in my opinion at roughly 10-15 mins each task. And i made the mistake of overfilling the oil strait out due to the accompanying screw in funnel that you get which is good but... you'll see for yourself. Oil cleanup inside the generators frame can be tricky too so clean up for my tiny overflow took 2 sheets of paper towel and my cell phone on flashlight to see inside the "oil door" to wipe around all the extrusions and surfaces in there below and around the oil dipstick area. The oil door looks good with a layer of soundproofing material, foam egg carton, attached by adhesive. Lets see if this has longevity but now, i am nitpicking really.
The oil door could be a bit larger for my liking, it is a lot of work to do in there for larger sized hands to be asked of, a lot of twisting and turning followed by wiping up in all over. I sensed to use care and caution so that i would not wind up getting rubs from the hatch edges of the oil door as the edge is plastic and formed to fit an edge rather than say a rolled extrusion softened for the more tender folk suck as myself. Otherwise be prepared to spend 30-40 mins setting up. Put of the box look is great with an accompanying smaller cardboard box containing a jug of oil (.6L), a battery tender charger plug and wire, a tool kit, a funnel, and maybe the user manual were in there too. The key fob comes hooked onto the manual pull start cord and the fob feels good in my hand made of a durable metal with a tiny carbuncle clip. On and off are the only two buttons on the fob.
So in conclusion i say its probably the best generator out there today. I say i am impressed and i hope to remain impressed. They really have (whoever "they' are) convinced me that they care about producing a very good quality product and that with all their engineering they sincerely with for us to enjoy long lasting lifespan and happy healthy electrical generation for years to come.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exactly what we’re looking for
on July 7, 2022
Posted by: Raygin
from Canada
We ordered this approximately a month ago and now have peace of mind. It started in the first try!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great product
on July 6, 2022
Posted by: Scott 45
from ROMULUS
Gen did everything I needed it to do ran air an microwave at same time with no problem . Remote start is awesome to
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to operate
on July 5, 2022
Posted by: Rt222
from Michigan
Bought this a month ago ran right out of box second pull .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great thus far!
on July 5, 2022
Posted by: DamonO
from Michigan
I bought this as a replacement for a Honda EU2200i. I bought the Honda to run a camper and it wasn't quite large enough to run the AC and anything else. The 4500DF was easy to set up. There was too much oil in the provided oil container and so it overflowed a bit. Once inspected and filled with oil, I tested all of the functionality and everything seemed to work well. I ran it for about 5 hours under varying loads and it worked like a champ. The YouTube videos for the automatic choke issue were helpful to see where problems could exist. Fortunately, this 4500 seems to not have the issue. I had no problem with all lights on in the camper, the AC on, and the TV playing a movie from the DVD player. I didn't try the microwave at the same time yet.
It ran very quiet. I was able to switch between fuels easily. I'd encourage folks to read the manual so you know what to expect. Remote works great. It would be nice to have larger and more all-terrain type wheels. A better funnel for oil would be nice, but they are super cheap. Curious how the oil changes will go to avoid making a huge mess. The Honda had an oil spout right on the fill tube that helped with oil changes and kept it clean and easy. A longer hose for the propane tank would be nice.
From a quality control perspective, adding a tag in bright orange that says something like, "OIL NEEDED - DO NOT TRY TO START WITHOUT ADDING OIL" would be nice. Also a label for the propane valve that says, "This Side UP" would be nice. Understandably, these things are in the manual but it seems that reading is hard.
I would definitely recommend this generator and am very happy with the purchase!
It ran very quiet. I was able to switch between fuels easily. I'd encourage folks to read the manual so you know what to expect. Remote works great. It would be nice to have larger and more all-terrain type wheels. A better funnel for oil would be nice, but they are super cheap. Curious how the oil changes will go to avoid making a huge mess. The Honda had an oil spout right on the fill tube that helped with oil changes and kept it clean and easy. A longer hose for the propane tank would be nice.
From a quality control perspective, adding a tag in bright orange that says something like, "OIL NEEDED - DO NOT TRY TO START WITHOUT ADDING OIL" would be nice. Also a label for the propane valve that says, "This Side UP" would be nice. Understandably, these things are in the manual but it seems that reading is hard.
I would definitely recommend this generator and am very happy with the purchase!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Love the remote start!
on July 5, 2022
Posted by: Kacz81
from Gaylord, MI
It came with a broken oil fill cover, and it's a little louder than I expected, but all in all it's a great generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com