Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter EFI Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,182 Reviews)
Rating breakdown 8,182 reviews
5 Stars
6,517
4 Stars
1,429
3 Stars
132
2 Stars
45
1 Star
59
98%of customers recommend this product.
(
7,599 out of
7,789)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter EFI Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
4
Give it a chance
on January 16, 2024
Posted by: Jeremy1234
from Florida
I had tried to use the propane first and was unsuccessful. I then used gas to get it warmed up and running then switched over to propane and it worked. I think the directions should say that the oil supplied is premeasure. My first thought when I couldn't get it started that I may have to much oil. Also Westinghouse may want to give an instruction video on how to get it running out of the box. The ones on Youtube can be confusing and may make you mess up a brand new generator. Also you need to keep an eye out for the gasket that goes in the flat end of the propane hose. My biggest concern is that I contacted Customer Support and was on hold for 40 minutes just to get some basic info and was told someone will contact me back in 2 business days.That almost had me return it!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on January 16, 2024
Posted by: Papa2
from Columbus, Ohio
I really like the auto start especially in the very cold weather! Had a couple of power outages and it has saved us a lot of money.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
4500DF
on January 15, 2024
Posted by: buyer beware
from Ohio
Purchased new in the box. Won’t idle choke problem. Choke keeps opening and closing repeatedly. Called service and after over 1 hour on hold I got a customer service rep. This rep is not a Tec support person. She had no way to transfer me to service. She took my number and here I wait for a call back this is day 2. Store I bought from refuses to take a return
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 16, 2024
Hello,
We're deeply sorry to hear about the issues you are encountering with your unit. We appreciate you taking the time to bring this to our attention. At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
We're deeply sorry to hear about the issues you are encountering with your unit. We appreciate you taking the time to bring this to our attention. At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Portable Generator
on January 15, 2024
Posted by: Qwentin1012
from Cedar city, utah
I have multiple Westinghouse generators so when I needed another my go to was a Westinghouse. This new IGen4500 is sleek, easy to move with the rollers and extendable handle, and easy to use with the front panel interface. I am excited to get this bad boy up and running
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on January 15, 2024
Posted by: wlrIII
from Erie, PA
Great purchase. Very Quiet and works well. Glad that I made the purchase!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Item as specified
on January 15, 2024
Posted by: Prepper27
from Merritt Island, Florida
Generator presents well made (in Vietnam) at a fair price. Looking forward to testing it out to see how it runs and holds up. Seems to have all the features I wanted.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent product!
on January 15, 2024
Posted by: Asmith145
from Clarksville, TN
So quiet and easy to operate! Love the option of gas or fuel!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
The remote start is nice!
on January 14, 2024
Posted by: JMS1970
from MI
Very quiet, quieter than a car driving by. Manual was easy to follow and so is the trouble shooting section. Thinking of buying a second one to pair with it, which is another super awesome feature :)!
Written by a customer while visiting westinghouse.com