Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter EFI Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,182 Reviews)
Rating breakdown 8,182 reviews
5 Stars
6,517
4 Stars
1,429
3 Stars
132
2 Stars
45
1 Star
59
98%of customers recommend this product.
(
7,599 out of
7,789)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter EFI Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
1
What a crap generator...
on April 26, 2024
Posted by: TheGriff
from MI
We got this as a Christmas present and so far it's been nothing but trouble.
Leaks propane, so cold blooded it takes literally 20 minutes to start in freezing temps, doesn't start period on propane, and now it's just... Died.
Would not recommend!
Leaks propane, so cold blooded it takes literally 20 minutes to start in freezing temps, doesn't start period on propane, and now it's just... Died.
Would not recommend!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, April 26, 2024
Hello, thank you for letting us know about your experience, we are genuinely sorry to hear that this is how our unit has done. We understand the frustration you are going through, and we would like to make things right for you. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
IGen5000
on April 25, 2024
Posted by: brooks family
from Alabama
It is quieter than expected. I like the battery charge feature and that it has a CO2 detector built in. Can't wait to try it out on the RV.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good Generator
on April 25, 2024
Posted by: Skeeter333
from Alabama
Waiting to start my project tomorrow with it I have a friend that had his for 3 years with no problems It’s going into a gen shed and that will help on the volume but I’m happy
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well worth the money
on April 25, 2024
Posted by: Wontletmeusethenameiwantt
from Fleetwood Pennsylvania
Bonus that it’s quiet and light weight , powers everything we needed it too .
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exactly What I Needed
on April 25, 2024
Posted by: RetnDen
from CO
I went shopping for a dual fuel generator to use both domestically and as a power source for our 26' camp trailer. A ton of research led me to this item. It is compact, easy to use and delivers the power I need for both applications. We don't have to power the whole house - fridge, freezer, furnace - it does all three. It takes care of everything I need with my trailer. It maneuvers easily, can be lifted by one person of ordinary strength, and comes with excellent instructions. We laminated the "Quick guide" and zip tied it to the handle. All in all, a useful tool in an uncertain world.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
user friendly!
on April 25, 2024
Posted by: 100diego
from southern california
very satisfied with purchase...the data info is great, makes staying current on maintenance easy...has been strictly running on propane. runs somewhere over 15 hours at a low/moderate load on a single 20lb. propane tank. i do not miss inhaling gasoline fumes...easy start up. only drawback is a rattle i hear from the muffler contacting the casing. otherwise a solid A.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Great Generators till you start using them.
on April 24, 2024
Posted by: Thetryduck
from Pennsylvania
These generators are awesome when new without issues but because of way they pack everything inside over time wires start getting destroyed.Everything is just so close the more you use these the more they fail.Yes they put wrap around the wires but because everything is just packed into unit to make it small and quieter, you end up getting rubbed through wires that short out or cause intermittent shutdowns to surging.Having replaced many inverter modules from wire rub through and shorting out to starters I just would not recommend any of these type gennys because of high failure and break down rates.This is same with cummins igen , westinghouse , champions....they all have same issues.when you have to basically take apart everything including flywheel just to change starters on these its just not worth owning because usually just about time warranty is up is when they begin to fail from poor workmanship and design.Most repair shops will just let them sit till they have nothing else left to work on.i have yet to open up one with 250 or more hrs and not find the wire covers where they have at least begun to rub which leads to hole then exposed wire cores where it has rubbed completely through.Design is just not best , quiet but just do not last.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, April 25, 2024
Hi,
Thank you for sharing your experience with your generators. We're sorry to hear about the issues you've encountered over time. Your feedback regarding the durability and design challenges is valuable to us, and we take it seriously as we continuously strive to improve our products. We understand your concerns and frustration, and we appreciate your honest assessment. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out to us at support@wpowereq.com or 1-855-944-3571. We're here to help.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience with your generators. We're sorry to hear about the issues you've encountered over time. Your feedback regarding the durability and design challenges is valuable to us, and we take it seriously as we continuously strive to improve our products. We understand your concerns and frustration, and we appreciate your honest assessment. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out to us at support@wpowereq.com or 1-855-944-3571. We're here to help.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best generator
on April 24, 2024
Posted by: All In Dock Diving
from Richmond, VA
This will be my second unit. We travel most of the year with the majority boondocking in our 5th wheel. I have no idea how many hours we put on the first one but it worked hard and long for us over the years. Hoping this one does just as well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com