Customer reviews from westinghouse.com
Westinghouse - 2,800-Watt Gas Powered Portable Inverter Generator with Recoil Start, LED Data Center, Quiet Technology - Blue
Average customer rating
4.7
(5,209 Reviews)
Rating breakdown 5,209 reviews
5 Stars
4,100
4 Stars
956
3 Stars
94
2 Stars
21
1 Star
38
98%of customers recommend this product.
(
4,894 out of
4,988)
Customer Reviews for Westinghouse - 2,800-Watt Gas Powered Portable Inverter Generator with Recoil Start, LED Data Center, Quiet Technology - Blue
Customer Rating
5
igen2800c
on June 5, 2025
Posted by: Indian Bill
from Marineland, Florida
I receently bought this. Started on first pull using it for lights and a small ac in a shipping container.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
IGen2800c-Super Quiet, All the Bells and Whistles
on October 7, 2025
Posted by: KB1138
from Owatonna, MN
Bought this iGen2800c 2 months ago and it really lives up to the hype. Quietest unit on the market! Digital display makes it easy to keep an eye on the fuel level, output, and remaining runtime at all times. Compact and lightweight, it fits perfectly in the corner of my garage. A great feature is the convenient carb drain valve so you can drain the float bowl before storage without having to run the generator. Best small inverter on the market in my opinion.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Powerful little generator, quality control issues
on April 17, 2019
Posted by: Ciscoz
from Winnipeg, Manitoba
After much research into which suitcase size generator had the best options, performance, decibel level, and price point I came to the conclusion that the Westinghouse iGen2500 fit that bill. This model is the same size as most 2000 surge/1700 run size generators, but this one performs at 2500 surge/2200 run capability. It also has some handy digital monitoring that most small generators don't. My concern was that a number of reviewers on various sites reported receiving damaged units from the factory, specifically broken spark plugs and spark plug caps. I reside in Canada and would have ordered from a Canadian supplier to simplify the return process (in case this was needed), however the only Canadian retailers for this generator, Home Depot Canada and Amazon.ca, had no stock and had no known restock date. So, hoping I would not need to submit a return I ordered one from Home Depot USA who had the best U.S price I could find, but required a trip to the U.S to pick up as they will not ship to Canada. To my dismay the unit I received was damaged. The spark plug was cracked, and the engine shut-off switch (behind the front panel) was broken. The spark plug was no big deal, but the kill-switch repair would have involved major disassembly, so it had to be returned, which meant a return trip to the border, as Home Depot would only cover return shipping within the U.S. and UPS could not figure out how to charge me just the difference. Home Depot handled the return very quickly. By the time all this took place, I discovered stock of this item was available in Canada thru Amazon.ca again so I was able to re-order the item within Canada. The second unit arrived with some serious crud/sediment in the gas tank, and what looked like small rust spots and staining on the inner gas tank walls that required numerous flushes to clear, but no physical damage was evident. I decided to take a chance that the crud appeared since the factory run-up and hope a good rinsing will prevent any further issues. It appears to have a small inline fuel filter that should catch any remaining sediment, and can be replaced if required. After careful break-in it seems to be operating as well as I'd hoped, and is able to run numerous tools and produce the expected 2500/2200 watts. The digital monitoring is very nice, cycling thru the various information modes and keeping me notified of all the important data regarding its operation. A friend who works in construction and uses numerous of the expensive "H" variety generators confirms this unit is as quiet as their red units, which is supposedly where the bar has been set. So despite the initial quality control issues, I will give it a 4 star rating for now, hoping the initial purchase experiences don't reflect the longevity I hope to get out of this generator, to be used as my supplemental RV power supply. Here's hoping Westinghouse reads this and corrects the problems coming out of the factory so others can enjoy their fine product without the hassles of returns and having to deal with these sorts of issues in a brand new unit.
I would recommend this to a friend!
Response from westinghouse.comBy Westinghouse, April 18, 2019
Hi Ciscoz,
We appreciate the time you took to leave such a detailed review of your experience! We're very sorry to hear about the incident with the shipping troubles between Canada and the U.S. and apologize about any inconveniences it may have caused you. We understand it may have been frustrating, but we're happy to hear that you were able to get it resolved properly.
It is very normal to see sediment in the fuel tank as that is a byproduct of the assembling process.It sounds like you were able to properly flush it out and get it started without a hitch. After all is said and done, we're very glad that you are enjoying your new iGen2500.
Thank you for bringing this to our attention as we will definitely keep it in mind for any future improvements we may implement in the future. Once again, thank you for selecting Westinghouse as your top choice for portable power!
Have a great day!
We appreciate the time you took to leave such a detailed review of your experience! We're very sorry to hear about the incident with the shipping troubles between Canada and the U.S. and apologize about any inconveniences it may have caused you. We understand it may have been frustrating, but we're happy to hear that you were able to get it resolved properly.
It is very normal to see sediment in the fuel tank as that is a byproduct of the assembling process.It sounds like you were able to properly flush it out and get it started without a hitch. After all is said and done, we're very glad that you are enjoying your new iGen2500.
Thank you for bringing this to our attention as we will definitely keep it in mind for any future improvements we may implement in the future. Once again, thank you for selecting Westinghouse as your top choice for portable power!
Have a great day!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Failed out of the box
on June 12, 2019
Posted by: Ronnie
from Nashville, TN
Took delivery and the generator would only stay running for 5 seconds and then turn off. I made sure there was oil and fresh gas. I believe it's a faulty oil sensor. I see a code of 0L.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, July 2, 2019
Good Afternoon,
We highly value our customer feedback on our products and want to thank you for taking the time to write a review on the Westinghouse iGen2500 Generator. We assure that each and every one of our customers receive not only outstanding products but satisfactory service as well. I want to make sure that you get the help and direction you were looking for in order to get your generator up and working properly! Please contact us at service@wpowereq.com or 1-855-944-3571 where we would love to help address any and all of your problems ASAP!
Best,
Westinghouse
We highly value our customer feedback on our products and want to thank you for taking the time to write a review on the Westinghouse iGen2500 Generator. We assure that each and every one of our customers receive not only outstanding products but satisfactory service as well. I want to make sure that you get the help and direction you were looking for in order to get your generator up and working properly! Please contact us at service@wpowereq.com or 1-855-944-3571 where we would love to help address any and all of your problems ASAP!
Best,
Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good option for house backup (one 20Acircuit only)
on December 13, 2020
Posted by: andy422
from Reading, PA
I bought this to run critical loads for the house during power outages. I finally got around to running a full load test today and it worked just as expected. I just added oil and gas and it started right up. I then connected loads one by one. Of course you have to look at the loads you want to connect, running and start-up, and get a generator of the right size, but I was able to run my furnace, hot water heater, sump pump, full size refrigerator, and computer/internet/wifi all at the same time. I also took the time to install a dedicated generator circuit in the basement so that I can just plug the generator into one spot, then connect extension cords to those receptacles (see photos, very convenient). I used a Reliance Transfer Switch TW151 for the furnace circuit connection (see separate review for that, easy install). You should have an electrician do any wiring and install the transfer switch if you use one of course!
It's pretty quiet, but that was not a big concern for me. The eco mode works: the motor ramps up and down depending on the load. I also like the info panel where you can toggle between power output in kW, fuel level, runtime remaining, and voltage. I didn't think I'd use that but it is pretty neat. This is the first I've started it up so can't speak to longevity or reliability but so far, so good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Wont Start
on August 8, 2018
Posted by: Mark
from Fort Lauderdale FL
Verified Purchase:No
I'm glad I don't need it right away. I put in gas. Put oil in up to the H on the dipstick.put about a 1/2 gallon of gas in. Turned it to Choke. Pulled 5 or 6 times...nothing. Hit the reset button. Pulled 4 or 5 more times...nothing. Operated the choke-run off switch and saw that it was adjusting the fuel. I opened the drain fuel line and watched it fill the tube. I called customer service who recommended I take it apart to make sure all connections are secure. There is one connector with a black and red wire that is hanging out there but I dont see anything to plug it into. I put it back to together, only lost 2 screws, and no change. I need help before a storm comes.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quiet and easy to start
on January 9, 2022
Posted by: Jeepster02
from Kentucky
I did a lot of research and went with the westinghouse. Its light, quiet, and easy to start for anyone. Just take time to break it in. Hope it holds up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excited to use
on October 12, 2021
Posted by: Cols
from Texas
You never know when you need it . I took several
Pictures of the contents and box for you
Pictures of the contents and box for you
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com