I am so happy I bought this in preparation for Hurricane season. I love that it is propane rather than battery or gas making it easy to use. It gives me peace of mind since my son's medicine needs to be kept cold.
I bought this a year ago and from the first time we used it, it was hard to start but we didn't think anything of it only that perhaps that because it was new it needed to be used and that's why it was hard. I also have a champion so we would generally use that generator. Well now through hurricane Beryl we needed to turn both on since we were out of electricity longer and for being the third time this generator took more than an hour to start. We tried everything from checking the oil, changing propane tanks, checking the spark plug and all and finally got it started after a little over an hour .
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 29, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.