Customer Reviews for Westinghouse - 4,650/3,600-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start - Blue
Customer Rating
5
DUAL FUEL!
on November 29, 2024
Posted by: NoGridCamper
from Alabama
We bought this to dry rv camp. Love that it will power our air conditioner when needed. More excited that it will run on gas or LP!!! Super price for all the features!
Won’t start on propane and oil leak. Haven’t run for 2 hrs hours yet and already issues!!! Live in hurricane area and don’t need something I can’t trust straight out of box!! Now I have the labor of loading it and finding a repair shop!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 2, 2024
Hi,
We’re very sorry to hear about your experience and understand how frustrating this must be, especially given your circumstances. This is not the reliability we strive to deliver. Please reach out to us at westinghousevip@wpowereq.com and we’ll do everything we can to assist you and make this right. Your trust and satisfaction are very important to us.
Apparently it needs to be started more often than I have, because now I can’t get it to start.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, November 25, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
The generator comes with detailed instructions for starting, operating, and storing. So far, it starts easily and runs reliably. It has enough power to run our refrigerator as well as a few other non-essential (but useful) items. We are no longer dreading the next time we lose power due to a hurricane knocking out the power. I would definitely recommend this unit to anyone who wants power and reliability without spending a ton of money.