Had the generator for 1 month, and 3 power outages. We've put almost 30 hours on it. Very impressed. Starts everytime with 1 pull. A little loud, but not too bad. Make sure you get the extra generator cord with the L5-30P plug. When we first got it, only could use the 110v outlet plugs. Only complaint is the oil plug. Not very easy for changing the oil - gets all over the frame when draining.
Ordered on Tuesday and it was delivered within 24 hours. Great. Haven't used it yet but after adding oil and gas it started on 2nd pull. So far so good.
I purchased the WGen3600DF in preparation for hurricane Dorian. It arrived with a broken support, which was reported to powereq.com by phone and email, with pictures; also followed up. No response. None. It has 2 case #s - one for the original complaint and one for the follow up.
........unit just arrived. Box was in perfect condition. No visible flaws on the unit. I've put oil in it but haven't fired it up yet. I appears to be very good quality. I didn't get the wheel kit but I will be ordering one soon as it is over 100 pounds and isn't easy to just throw around.