Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Average customer rating
4.7
(8,156 Reviews)
Rating breakdown 8,156 reviews
5 Stars
6,493
4 Stars
1,430
3 Stars
133
2 Stars
44
1 Star
56
98%of customers recommend this product.
(
7,579 out of
7,768)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Customer Rating
3
known issues right out of the box
on June 30, 2021
Posted by: JWags
from Tri Cities Wa.
Don't get me wrong , I really like this generator with all of it's features its hard to beat but the known issues with the automatic choke!!! Pretty easy fix but you shouldn't have to fix brand new generator right out of the box! fix your Q.C. issues
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
very nice
on June 30, 2021
Posted by: askme
from moberly mo
we purchased this for camping.So far works very well,also is very quiet
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Amazing
on June 30, 2021
Posted by: Darrell585
from Paoli, indiana
Quality of generator is too notch. Watched several videos on YouTube of this model, was concerned with the noise level, but the unit started up first try after unboxing and is impressively quiet!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Runs great
on June 30, 2021
Posted by: KeithN
from Sale Creek, TN
So far I am extremely happy with the unit. I have seen a lot of reviews, and still decided to go with this one. It has all the features that I wanted. It started right up, so no “choke issues” for me! It is as quiet as the predator 3500. And more power!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome!
on June 30, 2021
Posted by: kawchop
from Ohio
Ran great right out the box, awesome unit for the money!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
very quiet
on June 30, 2021
Posted by: orka
from Texas
this generator is just what i had hoped it to be , quiet and easy to operate,
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features and quiet.
on June 30, 2021
Posted by: Snowflke33
from Pleasanton, CA
This is a very quiet generator. The functions are easy to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
iGen 4500DF What a bad experience out of the box
on June 29, 2021
Posted by: Texas Neal
from Houston Tx
I so wanted to love this generator and it has turned out to be such a bad experience right out of the box. I was excited when this generator arrived just in time for our upcoming camping trips. I read the manual from cover to cover to make sure I followed all instructions prior to start-up and to run the suggested break-in procedures.
First issue - As soon as I put fuel in the generator for the first time it came pouring out of the bottom of the generator. Thank goodness I hadn't started it yet, as the fuel screw in the bottom of the carburetor float bowl was missing and fuel what just pouring out. I called the support number and got my first case number. I explained that we had bought the generator for our upcoming weekend camping trip and was emailed the next day that if we need to use the generator to go to the hardware store and buy a 6mm or 8mm screw for the missing carburetor drain screw. Unfortunately, a standard machine screw doesn't stop the gas from entering the drain tube. I have emailed back and forth a few times with videos of each step and they have a new part headed my way. Unfortunately, it is going to be a 10-day delivery. The email responses from the tech team have been timely. At this point, I have still not been able to start the generator.
Second issue - Since I still had to perform the break-in procedure, I decided to run the break-in on propane. As soon as I fire up the generator I notice the display/control center showing power output and total run time was completely dead. I was planning on using it for the break-in load and to monitor the break-in time but it didn't work at all. Now I have a second case number for a dead display/control center.
Third issue - After I run the suggested break-in cycle and went to disconnect the propane and the fitting completely came out of the front of the generator. I didn't even torque the propane hose in at all! I will now have to email the tech team on one of my previous cases to report this issue.
I have now owned the generator for 2 weeks have at least 2 different case numbers and three different manufacturing defects. I have now missed using the generator on both my camping trips. I am beyond disappointed in the IGen 4500DF experience right out of the box.
I have included a couple of pictures of the issues so far. I also have several videos I have taken along the way but can't figure out how to upload them at the moment. I have requested a call back on these issues and hope to get these issues resolved soon.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com