Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Average customer rating
4.7 out of 5
4.7
(8,168 Reviews)
Open Ratings Snapshot
Rating breakdown 8,168 reviews
5 Stars
6,501
4 Stars
1,434
3 Stars
133
2 Stars
44
1 Star
56
98%of customers recommend this product. 
(
7,585 out of 7,777
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Customer Rating
5 out of 5
5
Has all the features
on July 25, 2021
Posted by: going off the grid
from Colorado
I wanted a higher output generator that runs on gas or propane, is quiet, is relatively easy to move, and had remote start. This is the one.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great product
on July 25, 2021
Posted by: TL44
from San Jose, ca
Packaged well, started up immediately, very quiet. Much more accessories that I hoped for!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on July 25, 2021
Posted by: Scott 55
from Turner ME.
I just bought this packaging was good no damage and easy to get ready to use.started right up hooked up to camper and ran everything fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Nice product
on July 25, 2021
Posted by: Eric218
from Cherry valley NY
I purchased my first iGen4500DF a little over a month ago. It arrived and I checked it all over before getting started to be sure nothing was cracked or broken. Everything looked great. I hooked the battery up, put the oil in and filled it with gas. I tried to start it and it would not fire. After several attempts I realized it was not getting fuel. I hooked the propane up and it started right away. I let it run for a few minutes and tried running it on gas again. No luck. I went through the instructions a few times looking for a gas shut off but I couldn’t find anything of assistance. I checked online and found people had problems with the choke so I tried that with no success. I checked the bowl and got fuel. I contacted Westinghouse for help. I was told it was a faulty unit and they provided me with an email to start a claim. After a couple days they sent me another email letting me know I could return the generator to the store before the 30 days was up. I ordered a new one and then returned the first one without issue. The second generator arrived and the box was beat up but the everything inside appeared fine. This time it started on gas and propane without issue. This is a nice generator and runs quiet. I like having the option of gas or propane and feel it was worth the extra money. Overall I think this is a good generator and I understand sometimes even new parts are not manufactured properly. I believe the issue with my first generator was the fuel selector switch but I did not want to get to far into a repair or claim since I was able to return it without issue.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
DOA
on July 25, 2021
Posted by: who wanta a nickname?
from Texas
Would not start or run properly out of the box. As others have mentioned, the choke was defective. The small connector controlling the stepper motor was disconnected from the circuit board inside the unit. Required removing front, rear, and left side plastic panels to access circuit board (bottom left front of case) and dislodged connector. 2 hours work.
Apparently a common issue. Manufacturer should secure connectors better.
Ran fine after the fix but louder than expected.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Home Backup, RV, Camping Dual Fuel Generator
on July 25, 2021
Posted by: BBaileyTX
from Austin, TX
The Texas Winter Storm of 2021 was an eye opener for my family. With an infant at home, not having a backup to grid power in these times was a risk I couldn't take any longer. This purchase has given me complete piece of mind knowing I have a backup emergency power source for my family. The dual fuel option is great since gas shelf life is so short. Inverter model is safe for all electronics, etc. All you need!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
iGen4500DF
on July 25, 2021
Posted by: wildman
from Colorado
I bought this to power my travel trailer, it exceeds my expectations.It starts so easily and runs smooth and quiet. Very happy I purchased this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very Good So Far
on July 25, 2021
Posted by: Quadrophenia
from Florida
Purchased in case of hurricane power loss. Thankfully I have not had to use it yet. I did start it under both propane and gas as fuel. Worked just fine. It was a struggle to free the screw in order to drain the float bowl. Finally got it to turn after a couple application of mystery oil. Should be much easier in the future.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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