Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Average customer rating
4.7
(8,156 Reviews)
Rating breakdown 8,156 reviews
5 Stars
6,493
4 Stars
1,430
3 Stars
133
2 Stars
44
1 Star
56
98%of customers recommend this product.
(
7,579 out of
7,768)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Customer Rating
5
Lots of features and run quietly…
on March 31, 2023
Posted by: BuddhaCup
from Louisville, Kentucky
The price is right it works well. There is plenty of power to provide energy for emergency outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Flexibility.
on March 30, 2023
Posted by: Old Ranger
from Northern Mid West
Delivery was quick. Concerns are minor. Battery knocked out of position, quick fix. Instruction booklet not completely accurate regarding the main access panel screws: 4 typical screws and #5 was a bolt head: 10mm socket required. The funnel that screws into the oil reservoir was very welcome. With limited access, this prevented taking the entire outer panel off. Security of the unit to another hardened fixed location could be helpful, consideration for a loop plate for a cable or chain would be nice. Yet to test under a variety of conditions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
so glad it works on propane
on March 29, 2023
Posted by: BriBar
from Columbus,Ohio
so far so good.was perfect timing to get this when we did. its a plus that it operates on dual fuels! runs relatively quiet. im waiting to find out if i can run it parallel to my other generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
I like the Dual Fuel Option. The low weight.
on March 29, 2023
Posted by: Oldy
from Ohio
I bought this a week ago and ran it on Propane for one hour. I Powered a 1500 Watt electric heater and it was only using 25 percent of power. The generator came with tools to operate it. A very good Generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Problems right out of the box
on March 28, 2023
Posted by: John R33
from Saugus, MA
I unpacked the iGen4500DFc and immediately found the battery box open and the battery strap disconnected, and the battery flopping around the compartment. Paired the key fob but the engine failed to crank. Engine cranks when I use the start button. Contacted customer support and was on hold for an hour only to get a receptionist who took down my complaint. Heard back from a technician a few days later and they said it sounds like a defective key fob. They sent a replacement, I paired it with the generator, and still didn't work. Contacted them again, and by email, they said it's probably the module. They sent me a new module with poor instructions on how to disassemble the case cover to access the module. Finally got the case open and then found that the module didn't match the original. Old module has a 12 pin connector, the new module had a 10 pin connector. Now it'll be days, if not weeks before I get this resolved. I haven't even tried to start this unit yet!
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, March 29, 2023
Thank you for your review. We are alarmed with the service received and would like to review your issue and find the appropriate resolution. Please contact us at westinghousevip@wpowereq.com with your contact information.
Written by a customer while visiting westinghouse.com
Customer Rating
5
FIRST START UP REVEW
on March 28, 2023
Posted by: STELLER
from UTAH
THIS IS A FIRST START UP REVEW. EVERTHING WAS IN THE PACKAGE, NO DAMAGE TO THE PACKAGE, EASY INSTRUCTIONS, ADDED SUPPLIED OIL, ADDED GAS, READ THE QUICK START, ROLLED OUTSIDE AND BINGO! STARTED RIGHT UP. I CHECKED THE FUNCTIONS INCLUDING REMOTE START. EVERTHING IS FUNCTIONING WELL. HAVE NOT YET CHECKED THE LOAD FUNCTIONS. I LIKE THE CARRY-ON HANDLE EVEN IF IT WON'T FIT IN THE OVERHEAD STORAGE :) .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
fantastic, worked with my new appliances!!!
on March 27, 2023
Posted by: jimmyt14
from NW PA
we just had an extended power outage, and I had a generator.....BUT....it wouldnt work with my new ref and freezer.......turns out the newer appliances dont like the AC from an older style generator. Bought this model at out local farm store, and was not disappointed. Kept my frozen foods, and my wifes medicine cold for 44+ hours. Did I mention I broke the recoil rope on my old generator......no worries with this one, its electric start !!!! worked great,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quiet Genny
on March 26, 2023
Posted by: TrailRyder
from Kansas City
Very nice and quiet generator I plan to use for my converted cargo trailer. Looking forward to testing it more this summer.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com