Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Average customer rating
4.7
(8,168 Reviews)
Rating breakdown 8,168 reviews
5 Stars
6,501
4 Stars
1,434
3 Stars
133
2 Stars
44
1 Star
56
98%of customers recommend this product.
(
7,585 out of
7,777)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Customer Rating
1
Great Generators till you start using them.
on April 24, 2024
Posted by: Thetryduck
from Pennsylvania
These generators are awesome when new without issues but because of way they pack everything inside over time wires start getting destroyed.Everything is just so close the more you use these the more they fail.Yes they put wrap around the wires but because everything is just packed into unit to make it small and quieter, you end up getting rubbed through wires that short out or cause intermittent shutdowns to surging.Having replaced many inverter modules from wire rub through and shorting out to starters I just would not recommend any of these type gennys because of high failure and break down rates.This is same with cummins igen , westinghouse , champions....they all have same issues.when you have to basically take apart everything including flywheel just to change starters on these its just not worth owning because usually just about time warranty is up is when they begin to fail from poor workmanship and design.Most repair shops will just let them sit till they have nothing else left to work on.i have yet to open up one with 250 or more hrs and not find the wire covers where they have at least begun to rub which leads to hole then exposed wire cores where it has rubbed completely through.Design is just not best , quiet but just do not last.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, April 25, 2024
Hi,
Thank you for sharing your experience with your generators. We're sorry to hear about the issues you've encountered over time. Your feedback regarding the durability and design challenges is valuable to us, and we take it seriously as we continuously strive to improve our products. We understand your concerns and frustration, and we appreciate your honest assessment. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out to us at support@wpowereq.com or 1-855-944-3571. We're here to help.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience with your generators. We're sorry to hear about the issues you've encountered over time. Your feedback regarding the durability and design challenges is valuable to us, and we take it seriously as we continuously strive to improve our products. We understand your concerns and frustration, and we appreciate your honest assessment. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out to us at support@wpowereq.com or 1-855-944-3571. We're here to help.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best generator
on April 24, 2024
Posted by: Capital City Redneck
from Richmond, VA
This will be my second unit. We travel most of the year with the majority boondocking in our 5th wheel. I have no idea how many hours we put on the first one but it worked hard and long for us over the years. Hoping this one does just as well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Arrived Safely
on April 24, 2024
Posted by: TomS64
from PA
I bought this a month ago.You arrived with no damage to the packaging. I initially had a problem finding the connection for the battery. The plug in for the battery was very tight which I think it's good. The oil fill is a little awkward. After I completed all the checks and push the remote start, it started up on L.P. gas right away..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
iGEN5000DFc is a great generator
on April 22, 2024
Posted by: john1956
from WA
I will be using it a lot this fall and winter for fridge
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Inverter
on April 22, 2024
Posted by: BiggK
from Colorado
Hasnt let me down once, runs my whole travle trailer
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Purchased for Camping
on April 22, 2024
Posted by: IGen Dual Fuel
The battery hold downs were broken when received. When they returned my call they told me to return for a full refund and then reorder a new one. Issue was I was leaving town and did not have time to return it and wait for another one. Discount would be sufficient have not heard back yet. Other than that so far happy with the product, easy to pull and move.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Enough power for everything I need
on April 22, 2024
Posted by: Widespreadpanic312
from Akron,ohio
Happy with the ease of operation & performance. Makes camping much more enjoyable.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love this
on April 22, 2024
Posted by: Gabster
from California
Bought for travel trailer…Works first try every time….super reliable
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com