Customer reviews from westinghouse.com
Westinghouse - 2,550-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Average customer rating
4.7
(3,718 Reviews)
Rating breakdown 3,718 reviews
5 Stars
2,980
4 Stars
596
3 Stars
76
2 Stars
22
1 Star
44
97%of customers recommend this product.
(
3,417 out of
3,518)
Customer Reviews for Westinghouse - 2,550-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Customer Rating
1
Generator Won't Start - DOA
on July 1, 2023
Posted by: tpchcc
from Little Rock, AR
Received the generator. Followed the quick start guide, added the supplied oil, added new gas, turned off ECO mode, turned vent cap on, set the choke, pulled about 20 times on the recoil pull cord. No start. Did not turn over. Set to run and everywhere in-between and kept pulling the recoil cord but engine would not turn over at all.
Checked the spark plug. Appeared fine but completely dry. Drained the fuel out of the carburetor, appeared the fuel was getting from the tank to the carburetor. Opened the carburetor, ran compressed air thru the fuel injector. Put back together and refueled. Still could not get to turn on.
Opened the front panel. A two-wire black and red connector was disconnected but did not appear to attach to anything upon inspection. Everything else appeared fine. Put front panel back on.
I think I got a lemon.
I'm going to try Westinghouse support and see where I get.
Response from westinghouse.comBy Customer Care, July 2, 2023
Thank you for your review. We are very sorry to hear about the issue you have been experiencing and would very much appreciate talking with you about the concern and assisting in finding a quick and expeditious solution. You can reach us at the number in the manual or at WestinghouseVIp@wpowereq.com with your contact information and we will have a supervisor reach out to you. Again, we are very disappointed to hear about your issue and want to understand it so that we can continue to improve and provide the highest quality expected of our brand.
Written by a customer while visiting westinghouse.com
Customer Rating
4
iGen2550
on July 1, 2023
Posted by: Lester55
from Bloomington IN
Works great easy to start and like the control panel
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great little genearator
on July 1, 2023
Posted by: DanIndy
from Carmel,in
I bought this to cover us during an outage and it ran our fridge, lights and gas water heater controls with no problem. Saving the groceries alone covered the cost of the generator and now we have it for future use tailgating etc.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
nice little generator
on June 30, 2023
Posted by: matt05
from Wisconsin
Bought this right before a camping trip. Wanted to use it to run some fans and charge phones in the tents. worked well. nice and quiet. I like that the control panel is lit up by LED lights. makes finding it in the dark easier. did quit a couple of times on me, but the oil must have been right at the shut off level. added a little more oil and worked the rest of the trip.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great packaging
on June 30, 2023
Posted by: DustH
Packing and delivery were great. Initial setup was easy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Compact with power
on June 28, 2023
Posted by: Borre Racing
from Chicago illinois
I bought this generator to run a fan while at my sons go kart race. It keeps him cool while also charging his e-bike
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy operation
on June 27, 2023
Posted by: Weavo
from Angola In
After reading the instructions it was very simple to operate, I like the quiteness of the motor and the long run time I'm sure the product will work great forme
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect Camping Size
on June 26, 2023
Posted by: Babasworld
from Montana
We bought this specifically for rv camping, particularly at those sites without power hookups. It’s perfect in size, easy to move and lightweight! It handles our needs effortlessly!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com