Customer reviews from westinghouse.com
Westinghouse - 2,550-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Average customer rating
4.7
(3,718 Reviews)
Rating breakdown 3,718 reviews
5 Stars
2,980
4 Stars
596
3 Stars
76
2 Stars
22
1 Star
44
97%of customers recommend this product.
(
3,417 out of
3,518)
Customer Reviews for Westinghouse - 2,550-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Customer Rating
5
Nice size
on August 21, 2025
Posted by: KD13
Generator is a great size and not too heavy. Can't comment on it's performance yet, but will once I have tested it
Written by a customer while visiting westinghouse.com
Customer Rating
5
More confident with coming seasons
on August 21, 2025
Posted by: J.ARTHUR
from Ferndale, WA.
Arrived in the last couple days. Going into the box the way the material is laid out with information naturally guides you to it's first use. First rate product thoughtfully mixed with it's information. I feel like I'm looking forward to the storm. So quiet you can talk over it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Duel fuel
on August 20, 2025
Posted by: Malu
from Florida
Purchased due to propane use and good features for the price with good reviews.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Not sure if it will work when I need it
on August 20, 2025
Posted by: AKP fromBryn Mawr
from PA
It took ten to fifteen pulls to start the first time. Quit after 30 minutes for no reason. Had to restart it. Worked fine till I shut it down after 45-60 minutes,
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 5, 2025
Hi, Thank you for bringing this to our attention. We’re sorry to hear about the issues you’ve experienced with starting and running your generator. That’s not the reliable performance we aim for. Please contact our support team at support@wpowereq.com or 1-855-944-3571 so we can help troubleshoot and get your unit running smoothly. Thanks, Sydney, Westinghouse
Response from westinghouse.comBy eComm, September 5, 2025
Hello, thank you for letting us know about this, and we are genuinely sorry to hear about the trouble you experienced with starting your generator and it shutting down unexpectedly. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Little Generator
on August 20, 2025
Posted by: bjones9168
from FL
Started easily on propane (3 Pulls) first startup. Ran my refrigerator, TV, and house lighting with no problem
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
quick start- single pull
on August 19, 2025
Posted by: Ned95
from Yakima, WA
Great generator for my 23-foot travel trailer. Starts easily and runs quietly. Very light weight. quality construction. I ran it through the break-in period changing the oil several times. The process of draining and refilling the oil is easy to do. This is a good choice and good value for my travel trailer needs. I strongly recommend this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Lightweight
on August 17, 2025
Posted by: Lauriemillie
from Denver nc
Lots of power for a lightweight unit. Easy to put oil in. Easy to hook up to propane tank.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Never worked properly
on August 11, 2025
Posted by: Non stop issues
from Bellingham WQ
I previously wrote a positive review so that I could get the cover. We have only been able to get this thing actually going 1 time and only with gasoline. Its reasonably quiet and I thought it would work out great but I was wrong.
1- we specifically bought this model for its duel fuel capabilities. We planned on primarily using it with propane. When we tried to test at home it wouldn't work. It appeared the regular was faulty. We called westinhouse and they agreed to send us a "new" regulator. We had a camping trip coming up and thought ok we'll just use gas. Went and got gas. Tested it. Worked.
2- 2 days later we are boondocking and go to fire it up because it's 95 degrees outside and we wanted to run our small campers AC. Wouldn't start. After multiple tries it finally sounds like it's going to turn on but on the last pull the handle completely separated from the string! So now it's useless.
We cut out camping trip short and drove 4 hours home early.
Westinhouse agreed to send us a new cord kit.
3- we received the regular and cord kit in the mail. He regular was clearly used. Which isn't a huge deal, but it's annoying to be putting used parts on a brand new product. The cord kit was broken!! The cord was cut so that was again useless. They sent us out another and ita intact but it's not a straightforward fix. I'm not a mechanic I shouldn't have to take apart a brand new machine.
I'm extremely disappointed that we spent so much money on a product that we have never actually been able to use.
1- we specifically bought this model for its duel fuel capabilities. We planned on primarily using it with propane. When we tried to test at home it wouldn't work. It appeared the regular was faulty. We called westinhouse and they agreed to send us a "new" regulator. We had a camping trip coming up and thought ok we'll just use gas. Went and got gas. Tested it. Worked.
2- 2 days later we are boondocking and go to fire it up because it's 95 degrees outside and we wanted to run our small campers AC. Wouldn't start. After multiple tries it finally sounds like it's going to turn on but on the last pull the handle completely separated from the string! So now it's useless.
We cut out camping trip short and drove 4 hours home early.
Westinhouse agreed to send us a new cord kit.
3- we received the regular and cord kit in the mail. He regular was clearly used. Which isn't a huge deal, but it's annoying to be putting used parts on a brand new product. The cord kit was broken!! The cord was cut so that was again useless. They sent us out another and ita intact but it's not a straightforward fix. I'm not a mechanic I shouldn't have to take apart a brand new machine.
I'm extremely disappointed that we spent so much money on a product that we have never actually been able to use.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 11, 2025
Hello, and thank you for sharing your experience with us. We are truly sorry to hear about the ongoing challenges you’ve faced with your generator and the inconvenience this has caused, especially during your camping trip. Your detailed feedback has been shared with our quality control team so we can work toward preventing issues like this in the future. Please reach out to us at 1-855-944-3571 or support@wpowereq.com, and we will do everything we can to make things right for you.
Thank you,
Cam - Westinghouse
Thank you,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com