Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9 out of 5
4.9
(9,875 Reviews)
Open Ratings Snapshot
Rating breakdown 9,875 reviews
5 Stars
8,683
4 Stars
1,035
3 Stars
107
2 Stars
24
1 Star
26
98%of customers recommend this product. 
(
8,796 out of 8,995
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5 out of 5
5
So easy!
on August 12, 2026
Posted by: AlexisL
from Houston, TX
Easy to use. Fired right up. So much more simple than the pull-start generators I grew up with. I'm so glad we upgraded to the 11500. Great job Westinghouse! Phenomenal product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
WGEN11500
on August 12, 2026
Posted by: Randy Earl
from NE LA
I bought this last week and was delivered Aug 10 2026. So far so good with 1.5 hrs testing only - seems to be great machine - only issue for me is I would like to have seen load % on panel
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Easy to start
on August 11, 2026
Posted by: Genny7948
from Northwest Indiana
I unboxed it put oil in it connected to power and it started right up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on August 11, 2026
Posted by: BamaHSV
from Huntsville, AL
Just purchased this WGen11500TFc generator because my son has it. It has worked well for him. Westinghouse has a good reputation for reliability.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very Nice Unit
on August 11, 2026
Posted by: JayRCee
from Dearborn, MI
I'm very happy that I have this to support my family and I during power outages, which seem to be happening more frequently even though we live in a very well-established city. Am using natural gas for fuel. I also signed up for the GenerLink 40 amp meter offered by the local utility which allows us to plug a special power cord from the electric utility meter into the 50 amp plug in the generator so that most if not all of the house can be powered through the existing electrical service to the house. This avoids running extension cords from the generator into the house.
I will say that some of the description in the manual that came with the generator needs to be changed. For example, when paring the key fob, the manual (page 24) says to push the red REMOTE PAIRING button, but that button is not labeled on the generator. You have to hunt around for a red button, which I eventually found on the side near the battery. Also in that same pairing section of the manual, it says to turn the engine control switch to the RUN position. There is no engine control switch like this shown in the manual. I figured out that it was the Battery On switch. Lastly, if you're using natural gas, it wasn't clear (to me anyway) that you have to close the gasoline fuel switch to the off position.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Multiple fuel options
on August 11, 2026
Posted by: Pleban
We purchased this model based on several recommendations and we are happy so far.
Response from westinghouse.comBy Jackson, Westinghouse, October 7, 2026
Thank you for the review! We truly appreciate your support and are glad you chose Westinghouse. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Value and Features
on August 11, 2026
Posted by: Dutch55
from Springfield, MO
Bought this last month. Compared to other brands this was a great value. Wheels attached easily. Seems sturdy. Really like the tri-fuel feature. One note —remote start was not in package. I found it later attached to starter cord of machine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Has all the features anyone would need
on August 11, 2026
Posted by: Goovna
I have less than 1 hour run time on the generator I bought this for power backup and it worked as planned using a Westinghouse Smart Switch. No issues. It starts and runs fine.
Written by a customer while visiting westinghouse.com
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