Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9 out of 5
4.9
(9,873 Reviews)
Open Ratings Snapshot
Rating breakdown 9,873 reviews
5 Stars
8,681
4 Stars
1,035
3 Stars
107
2 Stars
24
1 Star
26
98%of customers recommend this product. 
(
8,795 out of 8,994
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5 out of 5
5
Nice unit.
on August 17, 2026
Posted by: gen set
Just got it and looking to forward to using it, Great so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
on August 17, 2026
Posted by: Bleezy
from Louisiana
It hasn’t been a year. I have had continuous problems engine wise. Not impressed with this unit whatsoever
No, I would not recommend this to a friend.
Response from westinghouse.comBy Jackson, Westinghouse, October 7, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and explain the issues you are experiencing, and we will look into the matter. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Free upgrade to tri-fuel
on August 17, 2026
Posted by: Old Redneck
Purchased for backup power. Ran for break in procedure and all appeared fine. Now prepared for next power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy Setup
on August 17, 2026
Posted by: easys550
from Concord NC
I just received the generator today. Attaching the wheels and stabilizer legs was super easy. I will update when I've test-run the genny.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Tremendous power
on August 17, 2026
Posted by: Gene2309
from Greenville,SC
Purchased this after we lost power for 15 days. Had it hooked up to power the entire house through a single plug in. We lost power recently and got to use it. It worked like a champ. Powered everything and it never slowed down
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Peace of Mind
on August 17, 2026
Posted by: Bear57
from Gallatin, TN
Bought and installed due to multiple power outages in our home both winter and summer. Have not used yet but will definitely give us peace of mind.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Got the generator, work from home
on August 17, 2026
Posted by: cklein333
Just bought it and getting installed for the winter months ahead. Thank you
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
BEAST!!
on August 16, 2026
Posted by: MrCakes
from Indiana
This thing is a beast of a unit. Plenty of available wattage, yet not so big and heavy as to be unwieldy. Hard to imagine the average homeowner needing anything other that this unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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