Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9 out of 5
4.9
(9,917 Reviews)
Open Ratings Snapshot
Rating breakdown 9,917 reviews
5 Stars
8,720
4 Stars
1,038
3 Stars
108
2 Stars
24
1 Star
27
98%of customers recommend this product. 
(
8,828 out of 9,029
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5 out of 5
5
Well-built Nice generator
on August 21, 2025
Posted by: Spiffy.
from Clermont Florida
Bought this for hurricane power and found it to be excellent starts and runs good with no problems.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Many options.
on August 20, 2025
Posted by: JayAAA
from South Carolina
I bought this generator 10 days ago and I love it. Has many features on it that are easy to use. Very useful. I like that it has a carbon monoxide detector on it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Good
on August 20, 2025
Posted by: Gemm
from Brooksville FL
Just put together. Took a couple tries to get it initially started but ended up starting. Haven’t used it yet but will see
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good Choice!
on August 20, 2025
Posted by: Joey Donut
from Arnold , MD
I bought this to protect us from the upcoming storm season. Haven't used it yet and maybe I won't have to, but I feel much better that I have one!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy setup
on August 20, 2025
Posted by: Cindy 2025
from Florida
I bought this on 08/06/25. Am able to run the load I needed. great for backup power after hurricanes and power outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Will NOT RUN MY CENTRAL AC
on August 20, 2025
Posted by: miclewis
from Florida
I bought this generator on 30 July of this year because of the reviews I have read and the 14,500 start-up watts. Ho wever the locked rated amps(LRA) of my central AC is apparently higher than what the generator can handle and it will not run the air conditioner. The reviews that I read said that the generator would run 4 and 5 ton AC units, but it does not run my 3.5 ton. I am very disappointed and I don't think I can return it because I have serviced it and run it for several hours trying to get it to work.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 5, 2025
Hi, Thank you for sharing your feedback. We’re sorry to hear that your generator isn’t meeting your expectations. We understand how frustrating it can be when a unit doesn’t handle the load you need. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571—we’d be happy to discuss your setup and see if there are solutions or recommendations to help you get the performance you need. Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love the features
on August 20, 2025
Posted by: DonFord
Bought this because of the Tri fuel selection Can’t wait to use it this winter
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Seems good
on August 20, 2025
Posted by: Georgia 1
from Willacoochee Ga
I just got this generator, still completing the break in, seems to be built well and about as loud as my others.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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