Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9 out of 5
4.9
(9,870 Reviews)
Open Ratings Snapshot
Rating breakdown 9,870 reviews
5 Stars
8,678
4 Stars
1,035
3 Stars
107
2 Stars
24
1 Star
26
98%of customers recommend this product. 
(
8,793 out of 8,992
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
3 out of 5
3
It’s heavy!!
on September 29, 2026
Posted by: Generator-Meagan
Easy set up have not used it yet pretty simple it’s a big generator
I would recommend this to a friend!
Response from westinghouse.comBy Jackson, Westinghouse, October 8, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the product! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@westinghouse.us. Thank you, Jackson – Westinghouse
Response from westinghouse.comBy Jackson, Westinghouse, October 8, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the products! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@westinghouse.us. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Use a better carburetor
on September 29, 2026
Posted by: Me12345
from Ridgefield Washington
When I first bought the unit it wouldn't start I had to take the carburetor apart remove the starter solenoid in the carburetor move it back and forth reseed it and then the unit worked
No, I would not recommend this to a friend.
Response from westinghouse.comBy Jackson, Westinghouse, October 8, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and explain the issues you are experiencing, and we will look into the matter. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
TriFuel
on September 29, 2026
Posted by: JD1776Freedom
from Washington
Great product, and I love the flexibility of tri-fuel!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Has all the features I will need for my home
on September 29, 2026
Posted by: GH58
Just unboxed the Generator it was delivered in perfect condition. Easy to assemble, very heavy takes 2 people to lift for assembly. Waiting for my electrician to hook up 50 amp plug to power 80% of my home in an emergency power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Power
on September 29, 2026
Posted by: Tedward
Power went out for the first time since I bought this and it worked great! Was able to run everything in my house!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Power Outage Ready!
on September 28, 2026
Posted by: mj7085
from Spring, Texas
I bought this a month ago and set-up was easy. The instructions are clear, concise, and easy to follow. Biggest reason for choosing this model was for the natural gas fuel option, this makes running the generator for extended periods very efficient. Also the fold and stow handle makes it easy to move the generator in and out of the garage. I'm now ready for the next power outage!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good generator
on September 28, 2026
Posted by: JR729
I bought this 3 months ago and have used a fair amount for my business. High quality generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on September 28, 2026
Posted by: Vickie12
Just received this generator today
Pretty easy to set up.I started the generator and ran it for a few minutes,everything was working great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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