Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9
(9,911 Reviews)
Rating breakdown 9,911 reviews
5 Stars
8,714
4 Stars
1,038
3 Stars
108
2 Stars
24
1 Star
27
98%of customers recommend this product.
(
8,823 out of
9,024)
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5
Great features
on October 16, 2025
Posted by: bigheavy
from Brownsville NJ
It's a very big and heavy-duty item. It's better than the other one I had. This is a nice and quiet unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Failed me in first major outage
on October 16, 2025
Posted by: DSFL
from Odessa, FL
My review is based on my experience with this product. I purchased this specific model after much research and review. Item arrived well packed. I followed the break in period to the letter. Once a month, I run it for 30 minutes with some load. I use mostly gasoline so I added fuel stabilizer as per manual. So the figured the total runtime on the unit is 6 hours POST break in period and oil change.
First REAL usage was a few days and it failed me miserably. I am so disappointed in this unit.
We had a power outage so I pulled the unit out, started it, let it warm up for 10 minutes, connected 50amp cord, and flipped my transfer switched. Home power was on, I was happy, kids are occupied. 10 minutes later unit died! Started again, ran for 5 minutes and shut off. I pulled the 50amp cord, ran the unit by itself, died again. I am disappointed as the unit is brand new and I followed all the recommended steps. I had to leave my home for hours and return after power was returned. This unit was meant to make my life simpler.
First REAL usage was a few days and it failed me miserably. I am so disappointed in this unit.
We had a power outage so I pulled the unit out, started it, let it warm up for 10 minutes, connected 50amp cord, and flipped my transfer switched. Home power was on, I was happy, kids are occupied. 10 minutes later unit died! Started again, ran for 5 minutes and shut off. I pulled the 50amp cord, ran the unit by itself, died again. I am disappointed as the unit is brand new and I followed all the recommended steps. I had to leave my home for hours and return after power was returned. This unit was meant to make my life simpler.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 21, 2025
Hi,
Thank you for taking the time to share your detailed experience. We’re very sorry to hear that your generator didn’t perform as expected during your first real use, especially after the care and attention you’ve clearly given to maintaining it. That’s not the experience we want for our customers, and we understand how frustrating it must have been in the middle of a power outage. We’d like the opportunity to troubleshoot this issue and get your generator running reliably. Please reach out to our technical support team at support@wpowereq.com or 1-855-944-3571 with the details regarding your unit, and we'll work with you to identify the cause and provide a solution as quickly as possible. We appreciate your patience and the time you’ve invested in maintaining your unit properly.
Thanks,
Sydney, Westinghouse
Thank you for taking the time to share your detailed experience. We’re very sorry to hear that your generator didn’t perform as expected during your first real use, especially after the care and attention you’ve clearly given to maintaining it. That’s not the experience we want for our customers, and we understand how frustrating it must have been in the middle of a power outage. We’d like the opportunity to troubleshoot this issue and get your generator running reliably. Please reach out to our technical support team at support@wpowereq.com or 1-855-944-3571 with the details regarding your unit, and we'll work with you to identify the cause and provide a solution as quickly as possible. We appreciate your patience and the time you’ve invested in maintaining your unit properly.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
great price and features
on October 15, 2025
Posted by: 441road
from Eldorado springs MO
bought a week ago runs great does what is needed comes with everything needed to get it up and running except fuel
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great peace of mind!
on October 15, 2025
Posted by: Huntergather
from Oregon
I’m so happy to have the peace of mind that we will stay warm this winter in case of power outage. Also that all the meat in my freezer won’t be ruined!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exactly what I was looking for
on October 15, 2025
Posted by: 1Dwayne
from Tx
Not as loud as I thought it would be and powered everything I put on it with no issues.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on October 15, 2025
Posted by: Dslush
from Dublin, VA
Had it a few days and so far it’s a great generator. Definitely think this is will work for my application.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great
on October 15, 2025
Posted by: Halls
from Mills River,NC
Happy >> see how it goes. Just taking it out of box
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features
on October 15, 2025
Posted by: Kgflorida
from Bradenton, fl
I just bought this unit and have not used it yet this hurricane season.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com