Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9
(9,911 Reviews)
Rating breakdown 9,911 reviews
5 Stars
8,714
4 Stars
1,038
3 Stars
108
2 Stars
24
1 Star
27
98%of customers recommend this product.
(
8,823 out of
9,024)
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5
Works great
on October 19, 2025
Posted by: JAmato
from North Carolina
Easy to start, quieter than my old 5k generator, and was capable of handling most of my house.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very well built
on October 19, 2025
Posted by: tj lav
from Zephyrhills Fl
I bought this in July to get ready for hurricane season. Having this generator direct wired to the house. this unite will handle most electrical set up in your home. Check with a electrician to have it installed. this unit has plenty of features . one of the best is remote start. it run on all three flue supplies. A great chose for a normal size home. a great value.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just the one I needed
on October 18, 2025
Posted by: JCIme
from Central Maine
The Westinghouse WGen11500TFc has been a great upgrade for our home backup power. It starts easily every time, and being able to run it on gas, propane, or natural gas is incredibly convenient. It powers everything we need during an outage, and setup was simple with all hoses and tools included. It’s a bit heavy, but the wheel kit makes it easy enough to move. Overall, it’s powerful, reliable, and well worth the investment for peace of mind.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Good, a little loud, not much support
on October 18, 2025
Posted by: asfdadfsdf
from Houston
Overall good, runs a whole house, including 4 ton ac. Sets off my UPS's so need to figure that out. Support is lousy, bad documentation on THD, spare parts is a total disaster, no knowledge from support people, IT IS TERRIBLE. THEY COULD NOT KNOW LESS. I would be super leery about warranty.
Response from westinghouse.comBy eComm, October 21, 2025
Hi,
Thank you for taking the time to share your detailed feedback. We’re glad to hear that your generator is performing well and able to power your whole house, including your 4-ton AC. However, we’re very sorry to hear about your experience with our support and documentation, that’s not the level of service we aim to provide. We appreciate you bringing this to our attention, and we’d like the opportunity to make things right. Please reach out to us directly at westinghousevip@wpowereq.com with your case number so we can assist you further. Your feedback helps us improve both our products and our support experience.
Thanks,
Sydney, Westinghouse
Thank you for taking the time to share your detailed feedback. We’re glad to hear that your generator is performing well and able to power your whole house, including your 4-ton AC. However, we’re very sorry to hear about your experience with our support and documentation, that’s not the level of service we aim to provide. We appreciate you bringing this to our attention, and we’d like the opportunity to make things right. Please reach out to us directly at westinghousevip@wpowereq.com with your case number so we can assist you further. Your feedback helps us improve both our products and our support experience.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome !
on October 18, 2025
Posted by: Anthony29
from CT
Awesome generator ! Started up first try and don’t have to use a pull cord anymore !
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
To early to make an evaluation
on October 17, 2025
Posted by: DNE47
from Gloucester, VA
To early, but if all features work it should be great
I would recommend this to a friend!
Response from westinghouse.comBy eComm, October 21, 2025
Hi,
Thank you for sharing your feedback! We are happy to hear that your generator is meeting your expectations so far. Once you've had a chance to put it to the test, we'd love to hear how it performs for you. If you have any questions or need assistance getting set up, our support team is always happy to help at support@wpowereq.com or 1-855-944-3571.
Thanks,
Sydney, Westinghouse
Thank you for sharing your feedback! We are happy to hear that your generator is meeting your expectations so far. Once you've had a chance to put it to the test, we'd love to hear how it performs for you. If you have any questions or need assistance getting set up, our support team is always happy to help at support@wpowereq.com or 1-855-944-3571.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
This is Big League!
on October 17, 2025
Posted by: Clay99
from Salt Lake City, Utah
Looks great, easy to move with the large wheels! This is big league!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse 11500TFC Generator
on October 16, 2025
Posted by: Terry60
from Cushing oklahoma
I bought mine because of all the power outages we are experiencing now a days works perfectly on propane hooked to my 500 gallon bulk tank.runs my whole house my 220v ac and my 220 volt water well very satisfied would higly recommend it to anyone living in the country.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com