Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9 out of 5
4.9
(9,911 Reviews)
Open Ratings Snapshot
Rating breakdown 9,911 reviews
5 Stars
8,714
4 Stars
1,038
3 Stars
108
2 Stars
24
1 Star
27
98%of customers recommend this product. 
(
8,823 out of 9,024
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5 out of 5
5
New Generator
on November 6, 2025
Posted by: DawgsBH
from Rochelle, GA
Great item. Works great. Best Generator in my opinion. Highly Recommended!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator
on November 6, 2025
Posted by: Kydawg18
from Rome NY
Powers whole house and two ACs. Runs good. Not too loud. Pretty clean power. Looks good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Like the Gen, but...
on November 6, 2025
Posted by: Kirk737
from Houston, TX
Bought the generator in October. Right out of the box it would not start using natural gas. I was successful starting with propane. Have a work order in with Westinghouse about the issue. Will update later.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, November 11, 2025
Hello,

Thank you for sharing your experience, and we’re sorry to hear you had trouble getting the generator to start on natural gas out of the box. We’re glad to hear it’s operating on propane for now, and we appreciate you opening a support ticket so our team can address the issue. If there’s anything you need in the meantime or if you’d like to share additional details, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571. We’re here to help and want to ensure everything is working properly for you. We appreciate your patience and look forward to your updated feedback once the issue is resolved.

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Checks out: OK
on November 6, 2025
Posted by: What ever
from Northwest Pennsylvania
Got it 2 days ago. Ran 20 minutes on gas to check out. Will him up to natural gas and do some electrical work over the next few weeks.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great solution for a whole home backup power
on November 5, 2025
Posted by: patrod0
from Louisianna
i bought this generator along with installing a inlet receptacle as a backup power solution that won't break the bank. It has enough power to run my whole house including my 4-ton AC unit .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Feature Packed
on November 5, 2025
Posted by: Jake5253
from Louisiana
Just opened the box. Very easy assembly for the wheels. Feels solid and well built. Love that it has a remote start feature and gives me multiple ways to fuel it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Initial Review
on November 5, 2025
Posted by: cptkrk
from Wyoming
Assembly was easy with all parts necessary. Initial run on propane was great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Fuel options are great
on November 5, 2025
Posted by: VJpower
from Parma
Easy assemble and tried it with LP and then NP fuel sources
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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